Hi folks, As discussed in the dev meeting today, Judy and I have been working on a way to clean up the mess in JIRA. I #propose the following timeline an actions:
1) Developers have until the morning of 2012-04-23 (my time) to review their assigned tickets. Tickets that they feel won't ever be done (old fix versions, feature has since been removed, etc) should be closed as won't fix. Tickets that they feel should be done, but they can't do should be reassigned. Tickets that they will do but have old fix versions should be updated with relevant fix versions. It is very important that the comments accompanying these changes be clear for any of these actions, we want reporters to realize their tickets are being modified for a reason. 2) On the morning of 2012-04-23 I will bulk resolve all old tickets as Won't Fix. Tickets which reporters feel are still important can be reopened, at which point they will be triaged appropriately. Old tickets are defined as tickets with fix versions of 1.2 and older, as well as tickets with no fix version which have not been updated within the last year. The modification comment will make it clear that they are welcome to reopen the ticket if they feel it is still relevant. We still need to come up with a way to triage new tickets going forward, but I feel like we've been doing a fairly good job recently. This is only the first pass, but it will remove the vast majority of the junk tickets which are never going to be fixed. G
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