One addition: Before reassigning, developers probably should get an okay from 
the person to whom they want to reassign. (Otherwise a developer who has done 
their review as directed in step 1 may end up with tickets that they *still* 
have no intention of ever working on.)

Judy

On Apr 17, 2012, at 3:06 PM, Greg Logan wrote:

> Hi folks,
> 
> As discussed in the dev meeting today, Judy and I have been working on a
> way to clean up the mess in JIRA.  I #propose the following timeline an
> actions:
> 
> 1)  Developers have until the morning of 2012-04-23 (my time) to review
> their assigned tickets.  Tickets that they feel won't ever be done (old
> fix versions, feature has since been removed, etc) should be closed as
> won't fix.  Tickets that they feel should be done, but they can't do
> should be reassigned.  Tickets that they will do but have old fix
> versions should be updated with relevant fix versions.  It is very
> important that the comments accompanying these changes be clear for any
> of these actions, we want reporters to realize their tickets are being
> modified for a reason.
> 
> 2)  On the morning of 2012-04-23 I will bulk resolve all old tickets as
> Won't Fix.  Tickets which reporters feel are still important can be
> reopened, at which point they will be triaged appropriately.  Old
> tickets are defined as tickets with fix versions of 1.2 and older, as
> well as tickets with no fix version which have not been updated within
> the last year.  The modification comment will make it clear that they
> are welcome to reopen the ticket if they feel it is still relevant.
> 
> We still need to come up with a way to triage new tickets going forward,
> but I feel like we've been doing a fairly good job recently.  This is
> only the first pass, but it will remove the vast majority of the junk
> tickets which are never going to be fixed.
> 
> G
> 
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