I agree completely about Kodak service. We have Kodak service contracts on several scanners and that brings someone in within one day to fix them; but support over the phone is impossible. And the service contracts cost more per year than an Epson 10000XL!
Howard Brainen TWO CAT DIGITAL INC. 14719 Catalina Street San Leandro, CA 94577 USA 510-483-1220 x201 FAX 510-483-1293 www.twocatdigital.com Digital Imaging Consulting & Digitization Services -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of Edwards, Chris Sent: Thursday, July 03, 2008 12:17 PM To: Museum Computer Network Listserv Subject: Re: [MCN-L] Best Scanners Rachel, In the Beinecke's digital studio we use an Epson 10000XL which we upgraded to from the 1640. This scanner runs all day, 5 days a week and we have never had a problem with it. We use it with a silverfast driver and get really terrific results. The bed size on the scanner is 12x17. We also use a Creo Eversmart Supreme (the precursor to the iQsmart3) for all our 4x5 and larger transparency scanning. I will say that the Creo Scanners are terrific, and can pull a really nice image out of the thickest or thinnest negatives but the customer service I have gotten from Kodak is far less than ideal. Any bound items are sent to one of our cameras so these 2 scanners fit our needs just right... Best of luck, Chris. -- Chris Edwards Digital Studio Production Manager Beinecke Rare Book and Manuscript Library Yale University PO Box 208240 New Haven, CT 06520-8240 Tel: 203.436.4690 Fax:203.432.4047 chris.edwards at yale.edu http://www.library.yale.edu/beinecke/brblhome.htm On 7/3/08 2:30 PM, "Howard Brainen" <hb at lmi.net> wrote: Rachel, The best flatbed scanner is the Creo iQsmart3. It handles flat art (prints) and film very nicely and the bed is 12x18". These are now sold through Kodak dealers: http://graphics1.kodak.com/us/product/scanners/professional_scanners/iqsmart _3/default.htm Howard Brainen TWO CAT DIGITAL INC. 14719 Catalina Street San Leandro, CA 94577 USA 510-483-1220 x201 FAX 510-483-1293 www.twocatdigital.com Digital Imaging Consulting & Digitization Services -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of Rachel Collier Sent: Thursday, July 03, 2008 10:40 AM To: Museum Computer Network Listserv Subject: [MCN-L] Best Scanners Hello all, My name is Rachel Collier and I am currently an intern at History San Jose. I am trying to do some research on scanners. Has anyone recently purchased a new scanner? We currently use an Epson Expression 1640 and this scanner is a graphic art high quality scanner. The scanner is working well for us, but we are looking for an upgrade. If anyone could help me with my technology concern that would be fantastic. Thanks, RacheL Collier History San Jose _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l
