Perian,

I don't have a specific survey to point to, but I think that it is early to
be worrying about usability and the like, per se. Rather, you want to find
out how your members (and any other stakeholders) use your existing site,
what they aren't finding or wish was there, pages/tools on other museum
sites that they would like to see on yours, etc.

You then have to have a conversation with all relevant stakeholders to talk
about the purpose of the website--what is it that you want to be
using/should be using (in their opinion) the website for? (Among your
stakeholders, obviously don't exclude yourself, or other knowledgeable folks
who know the Magnes and the web and have ideas that are out of the current
box, but might be fun/useful or both.)

Once you have that sense of what the website should accomplish, and how it
fits in with your overall branding and development work, you then want to
focus on the nitty gritty.

ari

On Mon, Jul 7, 2008 at 12:54 PM, Robert Weiner <lists at rlweiner.com> wrote:

> Dear Perian,
>
> Here are some articles about how to conduct a usability survey:
> http://www.usabilitynet.org/tools/surveys.htm
> http://www.archimuse.com/mw2001/papers/schweibenz/schweibenz.html
>
> And here is a sample survey:
> http://www.nih.gov/icd/od/ocpl/resources/OMBClearance/ODOERGrantsSurvey.pdf
>
> Run a search for "web usability survey" (without the quotes) and you'll
> find
> lots.  I didn't see many that are specific to museums, but many of the
> issues are common - how easy is it to use the site, what image does it
> project, and can you find what you are looking for?
>
> That said, here's an article on why it's more important to watch users than
> to ask them for their opinions:
> http://www.useit.com/alertbox/20010805.html
>
> Robert
> __________________________
>
> Robert L. Weiner Consulting
> Strategic Technology Advisors to Nonprofit and Educational Institutions
> San Francisco, CA
>
> robert at rlweiner.com
> 415/643-8955
>
> www.rlweiner.com
>
>
> -----Original Message-----
> From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of
> Perian Sully
> Sent: Monday, July 07, 2008 9:09 AM
> To: Museum Computer Network Listserv
> Subject: [MCN-L] website evaluations
>
> Hi all:
>
>
>
> We're redesigning our website and wanted to get a survey out for our
> members, to help us determine the content and the structure of the new
> site. Does anyone have a needs assessment survey or something like who
> would be willing to share?
>
>
>
> Thanks!
>
>
>
> Perian Sully
>
> Collection Information and New Media Coordinator
>
> Judah L. Magnes Museum
>
> 2911 Russell St.
>
> Berkeley, CA 94705
>
> Work: 510-549-6950 x 357
>
> Fax: 510-849-3673
>
> http://www.magnes.org
>
> http://www.musematic.org
>
> http://www.mediaandtechnology.org
>
>
>
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