On the subject of ticketing, I thought list members may find this of interest.
FULL HOUSE: Turning Data into Audiences The ticketing & marketing manual for the arts. FULL HOUSE develops a more strategic relationship with customers. Rather than just treating the Box Office as an inconvenient external service. FULL HOUSE puts the customer first and Box Office at the centre of arts marketing and audience development. A PDF sample of two chapters is available online at http://www.artsoz.com.au/FULLHOUSE_Ch1n2.pdf The Australia Council for the Arts, with the assistance of Arts Victoria, WA Department for Culture and the Arts, Arts SA, Arts Queensland and Arts NT, commissioned Roger Tomlinson and Tim Roberts to revise and update the book BOXING CLEVER. BOXING CLEVER: Getting the most out of the Box Office, originally published by Arts Council England in 1993, and described as: ?A Manual on how to develop the Box Office beyond ticketing and use Box Office data for marketing?. The new manual FULL HOUSE: Turning Data into Audiences was published in print in Australia in November 2006 followed by the version commissioned for New Zealand by Creative New Zealand, in December 2006. Some of the issues addressed in the new publication include: CRM, privacy and spam legislation, permission marketing, online marketing and online ticketing. More information about the manuals and purchase is available online at http://www.artsoz.com.au/USA.htm Tim Roberts A rts R esearch & T icketing S ervices AUSTRALIA [:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:]:[:] m:- Tim Roberts ARTS Australia 280 Barcom Avenue Paddington NSW 2021 AUSTRALIA t:- 61 (0)2 9356 3777 m:- 61 (0)419 277 694 e:- tim.roberts at artsoz.com.au w:- http://www.artsoz.com.au The Australia Council for the Arts with the assistance of Arts Victoria, WA Department for Culture and the Arts, Arts Queensland, Arts SA and Arts NT has commissioned Roger Tomlinson and Tim Roberts to revise and update the book Boxing Clever for Australia. Boxing Clever originally published by Arts Council England in 1993, discusses ticketing and its greater potential to facilitate sophisticated arts marketing. The new book FULL HOUSE: Turning Data into Audiences was published in print in Australia in November 2006 followed by a version commissioned for New Zealand by Creative New Zealand, in December 2006. Available for purchase online now http://www.artsoz.com.au/FULLHOUSE.htm -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of David Marsh Sent: Thursday, 8 March 2007 6:33 AM To: 'Museum Computer Network Listserv' Subject: Re: [MCN-L] Ticketing Software Survey Hi Mathew... Haven't seen ticketing come up on the list recently. FYI: Here at the H.R. MacMillan Space Centre (Vancouver, BC) we're using Vantix ATMS+. The Vancouver Museum is considering adopting it too. The Vancouver Aquarium and Science World also use the system (BTW: I have no connection with Vantix!) We've found it offers a feature set we couldn't find on anything in the same cost bracket when we last looked. It provides support for admissions, show/event/ride scheduling, membership, rentals and an option for web admissions. We're happy with it. David M =========================================== David Marsh System Administrator H.R. MacMillan Space Centre Vancouver Museum 1100 Chestnut Street, Vancouver, BC V6J 3J9 E sysadmin at hrmacmillanspacecentre.com sysadmin at vanmuseum.bc.ca T (604) 736 4431 ext. 5507 C (604) 813 9667 F (604) 736 5665 =========================================== -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of Matthew P. Stevens Sent: Wednesday, March 07, 2007 11:18 AM To: mcn-l at mcn.edu Subject: [MCN-L] Ticketing Software Survey Hi folks, Has anyone surveyed the group in the past with regards to which software ticketing systems our organizations utilize? If so, would you be willing to share your results? Thanks, Matt - Matthew Stevens, Technology Officer Adventure Science Center 800 Fort Negley Blvd Nashville TN 37203 Direct: 615-401-5064 Main: 615-862-5160 Fax: 615-862-5178 http://www.adventuresci.com _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l -- No virus found in this incoming message. Checked by AVG Free Edition. 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