Hi Adrienne: I responded to the public group too, as this might benefit all. We migrated from Blackbaud Raiser's Edge 7 Hosted to Blackbaud Altru (which is a web-based SaaS), and we're now able to do exactly what you need.
Altru is built around your constituent database (for us that was Raiser's Edge 7), allowing you to book programs, tours, classes, rentals, etc. for the constituents in your database. All the revenue history for your constituents lives in Altru, so all the classes, event registrations, tickets, rentals, membership programs, etc. are automatically attached to the constituent's record. Altru has a shared organizational event/program calendar like you would need, though it doesn't yet sync with Outlook/Google --a big issue for us. Also worth noting, the Altru Web Forms allow patrons to purchase tickets/registrations online and have those purchases automatically attach to their database record --that's a neat feature. It saves a lot of time not having to duplicate your data entry and keep it consistent across multiple systems. https://www.blackbaud.com/ticketing/altru-ticketing-software.aspx Adam Carrier Web Manager The Mariners' Museum 100 Museum Drive Newport News, Virginia 23606 Phone (757) 952-0431 Fax (757) 591-7319 acarrier at MarinersMuseum.org www.MarinersMuseum.org America's National Maritime Museum -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of Adrienne Romano Sent: Monday, June 18, 2012 4:19 PM To: talk at museum-ed.org; mcn-l at mcn.edu Subject: [MCN-L] Tour Scheduling and Program registration software Hello, We are looking to streamline our programming registration process and group tour scheduling processes. Currently, we have two separate databases; one stores all the group tour reservations (an Access Database), and another that captures individuals information for areas such as membership, children's class registrations, adult program registrations, sponsorships, donations, etc. (Razor's Edge). For processing group tours, once a tour is booked and placed in our Access Database, we use our tour calendar in Outlook to put all of the tours online so that all staff can view the schedules. It would be useful if the tour information automatically fed a calendar that could be shared by necessary staff. In a perfect world, it would make sense that these two databases worked together. We find redundant information in both. Also, any information coming through online is taken and manually inputted in either database. If anyone has any recommendations for specific software to look at, it would be much appreciated. You can contact me offline. Thank you in advance, Adrienne Romano ___________________________ Adrienne Neszmelyi-Romano Director of Education, New Media and Interpretive Initiatives James A. Michener Art Museum 138 South Pine Street Doylestown, PA 18901 aromano at michenerartmuseum.org<mailto:aromano at michenerartmuseum.org> Visit the Learn with the Michener Blog<http://www.learn.michenerartmuseum.org> Join the Michener on Facebook <http://www.facebook.com/#!/pages/Doylestown-PA/James-A-Michener-Art-Museu m/32308580919> and Twitter<http://twitter.com/#!/MichenerArt> This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the sender by email or telephone, 215-340-9800 and delete the transmission from your computer. Please note that any views or opinions presented in the email are solely those of the author and do not necessarily represent those of the Museum. The recipient should check this email and attachments for the presence of viruses. The Museum accepts no liability for any damage caused by any virus transmitted by this email.
