I am perhaps old fashioned in this regard but I am wary of Google's
dependence on advertising revenue, and a potential creep of the ad world
into enterprise applications and services. (sidebar ads are optional but for
how long?)

Google is a darling now - but the belle of the ball is rarely a permanent
position. There is always the risk that Google will tighten the corporate
screws, no guarantee that gmail will always be harmless or even inexpensive
... A backlash against Google at some point is probably inevitable - this
could impact cultural heritage institutions sensitive about such
associations (no different than say, considering corporate sponsors for an
exhibition). 

I recently used a museum's collection search powered by Windows Live. I
didn't find what I was looking for and as a bonus got a whole bunch of ads
on the side. I found this distressing.

Peter Dueker

On 4/16/08 12:20 PM, "Chuck Patch" <chuck.patch at gmail.com> wrote:

> OK. I held off hijacking the thread until someone else did it for me..
> 
> Interesting. During the month(s) our internal systems were down following
> Katrina, I set up initial communications among the staff using Google groups
> and set up people without personal email accounts on Google mail. While we
> later developed an online staff directory that people could personally
> update while on the road, it was the initial use of the Google group that
> allowed us to get in contact. Although I suspect that there would still be
> significant resistance among our tech folk, the truth is that there is
> nothing that our institution does with Exchange that couldn't be done in
> Google mail, which is another way of saying that no one uses any of the
> useful features in Exchange, such as meeting scheduling etc. Or rather, a
> handful will and the rest never pay attention to those features which makes
> them useless.
> 
> I also agree with Ari that staff will probably hate the Google apps and
> prefer Office, but then when has anyone's staff not hated anything other
> than what they've been using? Switch them to Office 2007 and I promise
> Google Apps will look fabulous. I think the real hump for most institutions
> to surmount is the sense that you're much more reliant on your ISP with this
> system. In fact, it's not email where web services are making inroads, it's
> in more peripheral stuff like event registration, online calendaring, shop
> stores, etc that are raising the comfort level for things closer to the
> mission.
> 
> Chuck Patch
> 
> 
> On Wed, Apr 16, 2008 at 10:43 AM, Leonard Steinbach <lensteinbach at 
> gmail.com>
> wrote:
> 
>> I have been strongly urging cultural institutions, especially those with
>> minimal or overworked, overstretched technology staffs to give serious
>> consideration to moving to G-mail under their education/non-profit
>> organization program.  Many colleges/universities have been going, or are
>> considering going, this route, with Arizona State University among the
>> leaders in this. (they have been a bit radical in some other technology
>> approaches as well).  The academic sector may  prove a good role model in
>> this.
>> 
>> I wont recapitulate the full apps
>> program<http://www.google.com/a/help/intl/en/org/index.html>but the
>> increased storage capacity, sophisticated spam filtering, easy
>> access to other google apps , migration assistance, retention of
>> institutional email addressing, ease of remote access, become compelling
>> cases for evaluation. Undoubtedly one factor would be the extent to which
>> specialized features of Exchange  used by staff can not be easily
>> replaced.
>> 
>> I have long posited that, generally speaking,  the core competency of
>> museums is not the management of complex systems, but the creative use of
>> them and that museums should be vigilant in periodically reevaluating
>> where
>> there time and costs are dedicated.
>> 
>> For some museums, internal email management may be appropriate, but for
>> many
>> it probably no longer is.  In an era of increasing emergence of webware as
>> an effective application strategy, legacy, in-house systems will come
>> under
>> increasing scrutiny.  I think Email is a start.
>> 
>> 
>> 
>> 
>> 
>> <http://www.google.com/a/help/intl/en/edu/index.html>
>> 
>> 
>> 
>> 
>> 
>> On Wed, Apr 16, 2008 at 9:32 AM, Chuck Patch <chuck.patch at gmail.com>
>> wrote:
>> 
>>> I'd be interested in learning what led you to consider this option.
>>> 
>>> Chuck Patch
>>> 
>>> On Tue, Apr 15, 2008 at 2:05 PM, Stan Orchard <stanorchard at mac.com>
>> wrote:
>>> 
>>>> I'd love to see any comments here on the list. Thanks!
>>>> 
>>>> On Apr 15, 2008, at 11:07 AM, Nancy Pinn wrote:
>>>>> We are taking a look at switching from Microsoft Exchange to Google
>>>>> mail
>>>>> for our email services.  I am curious if any of you have made this
>>>>> switch or have given it any serious consideration.  Any thoughts you
>>>>> would care to share will be appreciated.
>>>>> 
>>>>> 
>>>>> 
>>>>> Please feel free to communicate with me directly at
>>>>> npinn at thewalters.org
>>>>> or calling me on 410-246-8339.
>>>>> 
>>>>> 
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Nancy
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> Nancy C. Pinn
>>>>> 
>>>>> Director of Information Technology
>>>>> 
>>>>> The Walters Art Museum
>>>>> 
>>>>> 600 North Charles Street
>>>>> 
>>>>> Baltimore MD 21201
>>>>> 
>>>>> 410-547-9000 ext 339
>>>>> 
>>>>> 410-246-8339 - direct dial
>>>>> 
>>>>> 410-244-5870 - fax
>>>>> 
>>>>> www.thewalters.org
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> _______________________________________________
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