Interesting. I know there has been discussion about how easy it is to
migrate emails over to Google, has anyone posed the question about the
ease of migrating them back, once Google is no longer the "belle of the
ball"?

What benefits exist with Google, instead of another email vendor like
mail.com, which does offer business email hosting? Or, as an institution
with a hosted webserver, would it be more beneficial to take advantage
of a webmail application like Horde, since benefits like back-ups would
be managed by the hosting company, but we would still maintain control
over the system config (etc)?

Chad M Petrovay
Collections Database Administrator
The Walters Art Museum
600 North Charles Street
Baltimore, MD  21210
P: 410.547.9000 x266
F: 410.837.4846
cpetrovay at thewalters.org
 
www.thewalters.org
 
-----Original Message-----
From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of
Dueker, Peter
Sent: Wednesday, April 16, 2008 12:50 PM
To: Museum Computer Network Listserv
Subject: Re: [MCN-L] Google mail versus MS Exchange or others

I am perhaps old fashioned in this regard but I am wary of Google's
dependence on advertising revenue, and a potential creep of the ad world
into enterprise applications and services. (sidebar ads are optional but
for
how long?)

Google is a darling now - but the belle of the ball is rarely a
permanent
position. There is always the risk that Google will tighten the
corporate
screws, no guarantee that gmail will always be harmless or even
inexpensive
... A backlash against Google at some point is probably inevitable -
this
could impact cultural heritage institutions sensitive about such
associations (no different than say, considering corporate sponsors for
an
exhibition). 

I recently used a museum's collection search powered by Windows Live. I
didn't find what I was looking for and as a bonus got a whole bunch of
ads
on the side. I found this distressing.

Peter Dueker

On 4/16/08 12:20 PM, "Chuck Patch" <chuck.patch at gmail.com> wrote:

> OK. I held off hijacking the thread until someone else did it for me..
> 
> Interesting. During the month(s) our internal systems were down
following
> Katrina, I set up initial communications among the staff using Google
groups
> and set up people without personal email accounts on Google mail.
While we
> later developed an online staff directory that people could personally
> update while on the road, it was the initial use of the Google group
that
> allowed us to get in contact. Although I suspect that there would
still be
> significant resistance among our tech folk, the truth is that there is
> nothing that our institution does with Exchange that couldn't be done
in
> Google mail, which is another way of saying that no one uses any of
the
> useful features in Exchange, such as meeting scheduling etc. Or
rather, a
> handful will and the rest never pay attention to those features which
makes
> them useless.
> 
> I also agree with Ari that staff will probably hate the Google apps
and
> prefer Office, but then when has anyone's staff not hated anything
other
> than what they've been using? Switch them to Office 2007 and I promise
> Google Apps will look fabulous. I think the real hump for most
institutions
> to surmount is the sense that you're much more reliant on your ISP
with this
> system. In fact, it's not email where web services are making inroads,
it's
> in more peripheral stuff like event registration, online calendaring,
shop
> stores, etc that are raising the comfort level for things closer to
the
> mission.
> 
> Chuck Patch
> 
> 
> On Wed, Apr 16, 2008 at 10:43 AM, Leonard Steinbach
<lensteinbach at gmail.com>
> wrote:
> 
>> I have been strongly urging cultural institutions, especially those
with
>> minimal or overworked, overstretched technology staffs to give
serious
>> consideration to moving to G-mail under their education/non-profit
>> organization program.  Many colleges/universities have been going, or
are
>> considering going, this route, with Arizona State University among
the
>> leaders in this. (they have been a bit radical in some other
technology
>> approaches as well).  The academic sector may  prove a good role
model in
>> this.
>> 
>> I wont recapitulate the full apps
>> program<http://www.google.com/a/help/intl/en/org/index.html>but the
>> increased storage capacity, sophisticated spam filtering, easy
>> access to other google apps , migration assistance, retention of
>> institutional email addressing, ease of remote access, become
compelling
>> cases for evaluation. Undoubtedly one factor would be the extent to
which
>> specialized features of Exchange  used by staff can not be easily
>> replaced.
>> 
>> I have long posited that, generally speaking,  the core competency of
>> museums is not the management of complex systems, but the creative
use of
>> them and that museums should be vigilant in periodically reevaluating
>> where
>> there time and costs are dedicated.
>> 
>> For some museums, internal email management may be appropriate, but
for
>> many
>> it probably no longer is.  In an era of increasing emergence of
webware as
>> an effective application strategy, legacy, in-house systems will come
>> under
>> increasing scrutiny.  I think Email is a start.
>> 
>> 
>> 
>> 
>> 
>> <http://www.google.com/a/help/intl/en/edu/index.html>
>> 
>> 
>> 
>> 
>> 
>> On Wed, Apr 16, 2008 at 9:32 AM, Chuck Patch <chuck.patch at gmail.com>
>> wrote:
>> 
>>> I'd be interested in learning what led you to consider this option.
>>> 
>>> Chuck Patch
>>> 
>>> On Tue, Apr 15, 2008 at 2:05 PM, Stan Orchard <stanorchard at mac.com>
>> wrote:
>>> 
>>>> I'd love to see any comments here on the list. Thanks!
>>>> 
>>>> On Apr 15, 2008, at 11:07 AM, Nancy Pinn wrote:
>>>>> We are taking a look at switching from Microsoft Exchange to
Google
>>>>> mail
>>>>> for our email services.  I am curious if any of you have made this
>>>>> switch or have given it any serious consideration.  Any thoughts
you
>>>>> would care to share will be appreciated.
>>>>> 
>>>>> 
>>>>> 
>>>>> Please feel free to communicate with me directly at
>>>>> npinn at thewalters.org
>>>>> or calling me on 410-246-8339.
>>>>> 
>>>>> 
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Nancy
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> Nancy C. Pinn
>>>>> 
>>>>> Director of Information Technology
>>>>> 
>>>>> The Walters Art Museum
>>>>> 
>>>>> 600 North Charles Street
>>>>> 
>>>>> Baltimore MD 21201
>>>>> 
>>>>> 410-547-9000 ext 339
>>>>> 
>>>>> 410-246-8339 - direct dial
>>>>> 
>>>>> 410-244-5870 - fax
>>>>> 
>>>>> www.thewalters.org
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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