Hello Heather,


I know the 4% statistic has been floating around for a long time, but I
haven't seen statistics to support this number across multiple museums.  We
typically see numbers much higher than this especially for fee based tours
at temporary exhibitions and at sites that distribute guides inclusively
with the admission ticket.   I think it's important to look at the type of
museum and the pricing structure to find a good comparison.



I find that on-site staff commitment and marketing efforts will affect
take-up rates much more than the availability of an app on a personal
device.  I do think organizations are using their visitor services team to
promote tours more effectively and that is reflected in strong usage
numbers.



- Julie





Julie Twitmyer

Managing Director of the Americas

Acoustiguide Inc.

Espro Acoustiguide Group

555 8th Avenue

Suite 1009

New York, NY 10018

212-329-1217

@julietwit718

www.acoustiguide.com

Check out our latest Acoustiguide Apps on iTunes & Google Play



-----Original Message-----
From: mcn-l-bounces at mcn.edu [mailto:[email protected]] On Behalf Of
Heather Marie Wells
Sent: Monday, October 27, 2014 9:47 AM
To: Museum Computer Network Listserv
Subject: [MCN-L] % of visitors using audio guides





Hi All,



4-5 years ago I learned a statistic that the American national average for

visitors to check out museum-provided audio guides was 4% of the

attendance.



I?m wondering if anyone has updated that statistic, especially considering

that many museums are moving to mobile platforms that allow visitors to

use their own devices so they are no longer dependent on using museum

provided devices.



Thanks,

Heather Marie



Heather Marie Wells

Digital Media Specialist



600 Museum Way

Bentonville, AR 72712

479-418-5700 (main)

CrystalBridges.org

















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