We?re currently in a similar search at Crystal Bridges, though we?re looking to 
replace our whole CRM system, which is TAM. The two current frontrunners in our 
search are Altru and Tessitura and I have concerns about both of them. We?ve 
only had an in-depth demo with Altru, and while it looks pretty solid from the 
constituent record side, it seems limited on how well it will integrate with 
the systems that we?re currently happy with (website, email communications and 
facilities management, etc). I?ve heard some horror stories about Tessitura, 
but don?t have any real insight into the way it works at this point.

Good luck on your search.

Shane Richey

Digital Media Manager

Crystal Bridges Museum of American Art

600 Museum Way
Bentonville, AR 72712

479-418-5735 (direct)
479-418-5700 (main)
CrystalBridges.org<http://crystalbridges.org>

On Oct 29, 2014, at 7:00 AM, <mcn-l-request at mcn.edu<mailto:mcn-l-request at 
mcn.edu>> <mcn-l-request at mcn.edu<mailto:mcn-l-request at mcn.edu>> wrote:

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Message: 3
Date: Tue, 28 Oct 2014 20:11:44 +0000
From: Frank Kennedy <[email protected]>
To: "mcn-l at mcn.edu" <mcn-l at mcn.edu>
Subject: [MCN-L] What ticketing?
Message-ID:
<8BEC32D79947D046A6770AB52A0FE68A38B32357 at srv-mail.nrm.org>
Content-Type: text/plain; charset="us-ascii"

I'm sure this is answered somewhere, but... Given: Ticketmaster Vista is being 
discontinued, so we have to switch to some other software. What admissions 
ticketing software package do you use? Would you recommend it?

Thanks!

Frank Kennedy, IT Manager
Norman Rockwell Museum
9 Glendale Rd., PO BOX 308
Stockbridge, MA 01262
413-931-2216, fax 413-931-2316
http://www.nrm.org


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