Thanks for not laughing. The Proliant Servers (we have 8 of various
vintage) are running fine. We had some issues with uptime over the
last few
years that were directly related to the server room being in a closet
next
to the auditorium. When the auditorium was in use we had HVAC when it
was
not, we did not. Remarkably it took a few years to convince
management to
build us a real room, the final disaster was the complete failure of
the
exchange server both primary drive and mirror. Took a few days to
rebuild
and during that time my boss came in a sat in the closet with us (as
motivation no doubt). She found it pretty warm and Compaq has server
management software that monitors internal server temp. We were able
to
show that we were running new the top of spec and that the temperature
variations were not good for the hardware. She was convinced that we
should
move.
Since then we have had no equipment failures that have downed the
servers.
We use raid 5 on the servers or the SAN and have had our share of
drives go
bad (especially the older 18GB models) but with 24x7 4 hour response
CarePaqs on all the servers (another benefit of the heat related
failures of
before) we get the part the next day and the drive rebuilds. Access
is a
little slow during the process but nothing that is really a problem
for the
end users.
The SAN is fibrechannel. We see no speed disadvantage with TMS. The
data
and images are served as if they were locally attached. We have a
single
eight port switch (it can accommodate redundant switches, controllers
and
power supplies) With four servers connected. The software is the
HP/Compaq
software that comes with the switch. The SAN can mix and match drives
and
we have 76GB, 146GB and 300GB drives in the cages. We have them
divided up
into dedicated partitions for each connected server. We could share
the
partitions but NT 4.0 does not play well in that configuration.
Overall we
have about 1.5 TB of capacity (and the 28 SAN bays are not full) and we
backup about 600GB on a full backup(images, files, databases, etc).
Some of
our older servers still have locally attached storage, which is
included in
the 600GB of backup. As we upgrade we are moving them to the SAN.
Bill
-----Original Message-----
From: Jeff Evans [mailto:jfev...@princeton.edu]
Sent: Wednesday, May 25, 2005 10:10 AM
To: mcn_mc...@listserver.americaneagle.com
Subject: Re: IT Sig: Where do you go for ...
Hi Bill,
I wont laugh, but how is that Proliant server? What is your maximum
uptime? How much data/files are you holding?
What software controls the SAN? Is your SAN Fibrechannel and do you
see any speed advantage from it on your TMS deployment?
JEFF
Jeff Evans
Digital Imaging Specialist
Princeton University Art Museum
609.258.8579
jfev...@princeton.edu
On May 25, 2005, at 9:52 AM, Weinstein, William wrote:
Good morning everyone. A good burst of energy. I will try to keep it
going. One of the behind the scenes discussions on the IT sig was the
status of the last survey. It was decided the data was too old but
that it
might be valuable to post anyway. Maybe we can use the little push
from
this thread to get some new data. I would be happy to compile. Our
environment is:
about 410 Computers (Dell)
about 10% Mac and the rest PCs with 10% of those laptops
Cisco layer 2 switches
Cisco Wireless AP in storage
3 Buildings
One connected via multiple T-1s, One connected via T-1 and point to
point
wireless
2 Remote sites both connected through DSL and VPN
2 ISPs Patec provides 2 T-1s, USLec 1 T-1
Desktop OS
Windows 2000
OSX 10.3
Server OS
Primary/Secondary Domain Controllers WinNT 4.0 (don't laugh)
Member servers Win2000 Server
Server Hardware
HP/Compaq Proliant
HP/Compaq MSA1000 SAN
HP/Compaq
Application Software:
Accounting - Paciolan (selection of new software in process)
Ticketing - Paciolan (Same as above)
Membership/Development - Raisers Edge 7.6 MSSQL Version
Wholesale/Retail - CamData Gupta SQL version
Volunteer Management - Volunteer Works
Payroll - ADP Gupta SQL Version
Email - Exchange 5.5
Collections Management - TMS 9.x MSSql Version
Web Apps
eMuseum - internal access to collections information for non
curatorial
staff
Netsolutions - email campaigns for Membership and Development online
donations for Development
Public website is hosted by INetU
Desktop Software
MSOffice 2000 PCs
MSOffice:Mac vX
mail client - Outlook
Browser - IE
virus - Symantec Enterprise
Spyware- XoftSpy
This is of the top of my head, informal. Anyone who wants to add to
the
list can and I will enhance my answers to cover new topics. This list
can
help people target who to contact for info and help us begin to see
where to
look for resources we might want to share. Respond direct to me or to
the
list.
Bill
-----Original Message-----
From: Goral, Becky [mailto:becky.go...@mam.org]
Sent: Wednesday, May 25, 2005 8:29 AM
To: mcn_mc...@listserver.americaneagle.com
Subject: RE: IT Sig: Where do you go for ...
I am new to MCN and to non-profits so networking is key for me.
Something
like this is ideal. Any resources that I can share, I would be more
than
willing to do so.
I would love to see more information about different software programs
organizations are using. For example, our organization has ticketing
software, a Cafe point-of-sale, as well as a museum store
point-of-sale.
None of these programs communicate with each other. Wouldn't it be
nice if
our customers could buy a gift card and have the ability to use in
each
area, ticketing, cafe and store? Somebody out there has to be using
software like this, but who and where?
Thanks and I am looking forward to this communication!
Becky
Milwaukee Art Museum
-----Original Message-----
From: Janice [mailto:janice.cradd...@cartermuseum.org]
Sent: Tuesday, May 24, 2005 2:48 PM
To: mcn_mc...@listserver.americaneagle.com
Subject: RE: IT Sig: Where do you go for ...
I have struggled with this issue also. MCN has been a good
educational
experience for relating technical issues to other aspects of the
Museum.
Digitization, Library, Collection Management are all areas that I
support and knowing more about these areas has been very beneficial.
But, as Bill mentions, the technology management issues are not
addressed. I think we would all benefit from others who have gone
through these processes or who are struggling along side of us.
MCN has been the place for making contacts in these areas. I think we
need to carry that one step further and use this list for more of
these
burning issues that IT faces every day in the Museum world. I know I
have a habit of emailing someone I know instead of posting to the
list.
So, why don't we make a pact to use the list when we have questions
about Technology Management Issues and see if we can help each other?
This could also a reference when we start thinking about sessions for
next year's conference.
We can also utilize the SIG web page for listing these resources. I
have
just received access to that page, so I can begin modifying it. One
thing I was thinking to include is either sample of RFPs, Forms, etc.
or
contact information of people who have these things to share. Would
you
be willing to share your resources? What else would you like to see
on
the web page?
Janice Craddock
Information Technology Manager
Amon Carter Museum
jan...@cartermuseum.org
817-738-1933
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