Hi everyone,

At the San Francisco Museum of Modern Art, we are getting ready to do an
online survey of our web visitors, and I thought I'd tap into the
collective wisdom of the MCN list.

1) Has anyone done online surveys on their websites?
2) What online survey tool did you use?
3) Did you offer any incentives, such as free passes to the museum or
the chance to win something like an iPod?
4) How did you announce it? Was it a pop-up that automatically loaded on
your homepage?
5) What kind of response rate did you get?
6) How long was the survey?
8) Did your survey include any type of question "branching" based on the
type of answer given? (i.e. if the visitor is from out-of-town, they get
a different set of questions than a local visitor)
9) If your survey is not online now, do you still have the questions and
are you willing to share them?

Many thanks, and I'm happy to share the responses I get with those who
are interested!
Dana

......................................
Dana Mitroff
Senior Web Manager
San Francisco Museum of Modern Art
151 Third Street
San Francisco, CA  94103-3159
[email protected]
www.sfmoma.org
415.357.2871


......................................
Dana Mitroff
Senior Web Manager
San Francisco Museum of Modern Art
151 Third Street
San Francisco, CA  94103-3159
[email protected]
www.sfmoma.org
415.357.2871


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