Our overall museum NPS score is consistently in the 70s. So I'd say your weather-related hypothesis may have some merit. BTW: we just hosted COVES staff here at Mia, and we are working with them to extend the practices to art museums with COVES:ART. Stay tuned. Thx Douglas
Douglas Hegley | Chief Digital Officer Minneapolis Institute of Art 2400 Third Avenue South, Minneapolis, MN 55404 +1.612.870.3072 | @dhegley <https://twitter.com/dhegley> | [email protected] | www.artsmia.org On Sun, Jan 26, 2020 at 3:53 PM Nik Honeysett <[email protected]> wrote: > Anyone collecting a Net Promoter Score for their overall museum experience > and willing to share? > > The COVES project released an aggregate report for the science center > community (http://www.understandingvisitors.org/ < > http://www.understandingvisitors.org/>) they list a 71.1 overall > experience score. > > We’re seeing 81.5. I think the sun may be playing a role... > -nik > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org > > M (805) 402-3326 P (619) 331-1974 E [email protected] <mailto: > [email protected]> > 1549 El Prado, Suite 8, San Diego, CA 92101 > > A non-profit technology collaboration connecting audiences to art, culture > & science. > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > > > > > > _______________________________________________ > You are currently subscribed to mcn-l, the listserv of the Museum Computer > Network (http://www.mcn.edu) > > To post to this list, send messages to: [email protected] > > To unsubscribe or change mcn-l delivery options visit: > http://mcn.edu/mailman/listinfo/mcn-l > > The MCN-L archives can be found at: > http://www.mail-archive.com/[email protected]/ > _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: [email protected] To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/[email protected]/
