Thanks Douglas. Excellent re COVES:ART! -nik ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org M (805) 402-3326 P (619) 331-1974 E [email protected] <mailto:[email protected]> 1549 El Prado, Suite 8, San Diego, CA 92101 A non-profit technology collaboration connecting audiences to art, culture & science. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > On Jan 27, 2020, at 2:35 PM, Douglas Hegley <[email protected]> wrote: > > Our overall museum NPS score is consistently in the 70s. > So I'd say your weather-related hypothesis may have some merit. > BTW: we just hosted COVES staff here at Mia, and we are working with them > to extend the practices to art museums with COVES:ART. Stay tuned. > Thx > Douglas > > Douglas Hegley | Chief Digital Officer > Minneapolis Institute of Art > 2400 Third Avenue South, Minneapolis, MN 55404 > +1.612.870.3072 | @dhegley <https://twitter.com/dhegley> | > [email protected] | www.artsmia.org > > > > On Sun, Jan 26, 2020 at 3:53 PM Nik Honeysett <[email protected]> wrote: > >> Anyone collecting a Net Promoter Score for their overall museum experience >> and willing to share? >> >> The COVES project released an aggregate report for the science center >> community (http://www.understandingvisitors.org/ < >> http://www.understandingvisitors.org/>) they list a 71.1 overall >> experience score. >> >> We’re seeing 81.5. I think the sun may be playing a role... >> -nik >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org >> >> M (805) 402-3326 P (619) 331-1974 E [email protected] <mailto: >> [email protected]> >> 1549 El Prado, Suite 8, San Diego, CA 92101 >> >> A non-profit technology collaboration connecting audiences to art, culture >> & science. >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> >> >> >> _______________________________________________ >> You are currently subscribed to mcn-l, the listserv of the Museum Computer >> Network (http://www.mcn.edu) >> >> To post to this list, send messages to: [email protected] >> >> To unsubscribe or change mcn-l delivery options visit: >> http://mcn.edu/mailman/listinfo/mcn-l >> >> The MCN-L archives can be found at: >> http://www.mail-archive.com/[email protected]/ >> > _______________________________________________ > You are currently subscribed to mcn-l, the listserv of the Museum Computer > Network (http://www.mcn.edu) > > To post to this list, send messages to: [email protected] > > To unsubscribe or change mcn-l delivery options visit: > http://mcn.edu/mailman/listinfo/mcn-l > > The MCN-L archives can be found at: > http://www.mail-archive.com/[email protected]/ _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: [email protected] To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/[email protected]/
