Thanks Las for your previous message...
I agree with you at 100%, I regret to haven't known this company before... I
used to be in Canada at this time and was looking to best price down
there... It was not easy and I was paying too much for all my minidisc needs
!
I really agree with you with the fact that when we sell something, we have
to sell it with all the accessories needed to run it... For example, I used
to sell some good microphone (I have only 4 left now). I got a great deal on
them, they were retail price $79 (Sony Microphone Tie Pin). and I got them
for $23 US only... These microphone was requiring a small special battery,
not really easy to buy and to find. So I try to by it from my distributor
and it was of no help... I have seek around for a week or so and find out
these batteries and bought about 100 of them (since I had 100 microphones to
sell). So, when I was selling these microphone, they were all set... Same
thing for speakers and MD units, I always seek to sell complete unit with
all accessories available... It's not always easy to find out, but I think
that the customers deserve to receive unit and be able to start right away
with it when they receive it... For example, when I sell a MD recorder, I
always give one or two free Minidisc with it. And get sure to have all the
accessories necessary to run it since the customer receive its package...
Another thing really important to me, is to offer the best, for me to my
customer... I sell only products I use myself... Of course, I don't have so
many products but I can guaranteed that each one I sell, I use them, I like
them and that I never experienced problem with them...
It's the same think for the blanks minidiscs, I know that for many people,
there is only Sony and TDK minidisc that they can trust. Some don't trust
French Minidisc and I can't tell nothing to convince them of the contrary...
Personally I use these French Minidisc all the time and I love them...
Especially the techno minidisc, they have a great look, they are heat
resistant and have very cool color... Instead of convince all my customer of
their great quality, what I do is that I give with every order one of these
great minidisc just to let my customer try it and make their own opinion...
I know I could only give the cheaper minidisc I sell to my customer but for
me, I prefer give the best I have and let the customer experience prove if
it's ok for him or not... And since I use this policy, I received a lot of
good comments about these Techno Color Minidisc... Of course, I don't make
a lot of benifit when I give ONE free Minidisc when someone only by a pack
of 5 but at least, I keep the hope that maybe if this customer like our
service, our price, the quality of our products they will order from us
again...
Another thing really important to me, is to show all the product to my
customer... For this reason, I'm now working to put all my products (or
almost all) in 3D picture on my website. It's a lot of work of course (a lot
of picture to take to do a 3D picture) but what I like with this is that the
customer is able to see exactly what he will receive... Of course, since I'm
alone to do all the marketing and the Web publishing, these images are maybe
not perfect as I would like but I think that's a good start...
6 months ago, I was alone in this company... Since then, I have 2 employees
with me. We all have another job during the day and we try to answer to
every question by email during the day. Each evening after work, we work
together to ship order, to reply to our customer and improve our company and
website. Since I don't want to take too many benifit, I prefer keep my job
during the day. Minidisc are a passion for me ! Of course, we make benifit,
we have to to pay all the expense, but we try to keep competitive and to
offer the best as possible to all our customer. What I really like in my
business is that all my crew are as passionate as me by minidisc ! We all
use the same MD recorder : an old one fashion MD Portable recorder, old but
solid, a real TANK, we love it all... We exercice with it, it's a great unit
! The sharp MS-722... I know it's a big unit. There is a lot smaller by now
but after try all them our choice stay with this unit...
I hope to be able to run this company for a long time... We have high and
down. We try to learn from our down to try to stay always high...
If you have any questions, any special request, simply email me at :
[EMAIL PROTECTED]
My name is Pierre Forest and my friend call me Peter or Pete.
Good Evening everyone !
Peter.
---------------------------------------------------
Pierre Forest - http://www.kheopsminidisc.com
Peter, for a brief period of time, the largest seller of MD gear (they could
get
just about everything) was the infamous Mini Disc Now! For orders in the
US,
their prices always included shipping and handling.
If it said $25 for a ten pack of brand X, that was what you paid. No hidden
charges. The shipping charges were included in the price.
They even went so far as to include a stepdown transformer in the price of
ever
Japanese domestic unit they sold. It is unfortunate that they were
"fornicated"
up (some how that word just doesn't work for it's slang equivalent in other
areas (mainly taking "years" to deliver anything.
While they existed, with the exception of terrible delivery times, they had
excellent prices and support. You could email them with the dumbest
question
and they always responded to you rapidly.
If their sales department didn't know the answer, they checked with their
distributor in Japan. It is a shame that the business was not properly
capitalized and that the owner probably was one of the worst business people
in
the world.
But I remember my first order from them. The owner himself used to be the
whole
company. He was not a super expert about MD but really loved the media and
felt that he was actually not just doing something to make money, but doing
something meaningful and good deeds in getting all of this stuff for people.
Unfortunately when you are pushed against the wall it can change you. This
sincere person became an a***hole, even though he probably was still the
same
person inside.
The point that I'm trying to make here is to try and always do right by your
customers. If you do not personally have a passion for MD, don't run an MD
business (I believe you do that that passion and wish you a lot of luck with
your business).
Most importantly, don't sell "half" a product. If you sell a Japanese
domestic
unit to someone in the US, it needs the transformer, no matter what anybody
tries to tell you. Include it in the price.
Larry
> What is great with Buy It Online is that they give for each New Customer
$10
> coupons rebate for any order of $25 and more...
>
> For this coupon, follow this link :
>
> http://www.buyitonline.com/coupons/coupons.asp?couponid=4792JCK
>
> After, simply visit our Buy It Online Store and buy anything you want.
What
> is great is the price you see is the price you will pay, nothing more !
>
> This is our website on Buy It Online :
> http://www.buyitonline.com/kheopsminidisc
>
> $10 on a $25 order it's more the 40% rebate and shipping is included !
>
> Regards,
>
> Pierre.
>
> -------------------------------------
> Pierre Forest - Kheops Minidisc Owner
> http://www.kheopsminidisc.com
> http://www.buyitonline.com/kheopsminidisc
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