FYI, to be fair Begin forwarded message:
Date: Thu, 12 Jun 2003 07:43:08 -0500 From: Mike Deerfield <[EMAIL PROTECTED]> To: "md-support List Member" <[EMAIL PROTECTED]> Subject: [md-support] Deerfield again... Deerfield again.... For almost a year now, We at Deerfield have endured this nonstopassassination on our character and products from Arvel since he "fired" us. We have done our best not to participate in such bbehaviorecause we are simply interested in getting on with our business which extends far beyond a mail server. All I can say is that we have our side of the story, which I do not feel compelled to share publicly at every opportunity. I really doubt that there are many people that really care about our differences anyway, but if there are some that do, they can contact me directly at the email address provided in Arvel's thread. WRT MDaemon, it is a good product. During our tenure with MDaemon at Deerfield which lasted about 6 years, we helped grow this business from 100K annually to be on a pace of about 6 Million annually in 2002 (increasing each years sales by over 40%), and we created significant sales channels for this product which Alt-N enjoys still today. It is true, that you can not do that without a good product. We had a desire to continue to represent the product line post-exclusivity, but were unable to negotiate any kind of agreement. We made a major committment to this product internally at Deerfield, and when our agreement was not renewed, we endured a great deal of hardship at Deerfield, while Alt-N has benefited from all of the fruits of our labor, including access to all of the sales channels and the hiring of several former Deerfield.com employees. We can live with all of that, and I wish them the best, however I'm still a publisher/employer and have a responsibility to ensure our business survives and provide those that are committed to Deerfield the best opportuntiy I can. One would have to ask yourself that if all of the Deerfield products are "junk" and Deerfield is so ruthless, then why would Alt-N (or anybody for that matter) even be concerned about us? Why have some of the best features of VMS made it into MDaemon? VMS is also a good product, but it fits a slightly different audience, and for some MDaemon users it is a better fit, for others it is not. It is an excellent platform to support our new line of messaging products, which is what we needed post-altn. WRT the customer database, and our contacting of these customers - we are fully within our right as these people are Deerfield.com customers (regardless of what product they purchased). In the examples shared in this thread, you will notice that these customers are running other products from Deerfield that did not come from Alt-N. Cross-selling has always been a Deerfield strategy (when it is good for the customer), and we used this extensively to Alt-N's benefit when they were represented by Deerfield. We didn't "steal" anything, and there are no contractual limitations on we can do with Deerfield.com customers that purchaed Alt-N products. In fact, if it is in a Deerfield.com customer's best interests to switch from VMS to MD, then so be it. IMHO, Alt-N has much bigger fish to fry than Deerfield, but if they want to continued to be preoccupied with us, it only provides Deerfield more "unfair" competitive advantage. Mike D. -- syafril ------- Syafril Hermansyah<syafril-at-dutaint.co.id> . -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Mohon tidak posting dalam format HTML! Arsip : <http://mdaemon-l.dutaint.com> Moderator : <mailto:[EMAIL PROTECTED]> Henti Langgan : <mailto:[EMAIL PROTECTED]> Berlangganan : <mailto:[EMAIL PROTECTED]> Versi Terakhir : MD 6.8.0, LD 2.1.0, WA 2.0.4, MDAV 2.1.9, MDGW 1.0.4
