Dear Pak Syafril,

saya mendapatkan laporan dari user, bahwa sender sudah mengirim email via
outlook, dan sudah masuk kedalam sent items,
namun recipient tidak menerima eamil, dan sender juga tidak mendapatkan
bounce back error sending email.

Berikut log dari smtp-in nya Pak

Wed 2017-10-04 20:25:14.106: ----------
Wed 2017-10-04 20:24:54.037: [056819] Session 056819; child 0024
Wed 2017-10-04 20:24:54.037: [056819] Accepting SMTP connection from
192.168.10.72:64386 to 172.30.2.2:587
Wed 2017-10-04 20:24:54.039: [056819] --> 220 mail.fastratabuana.co.id ESMTP
MSA MDaemon 16.0.4; Wed, 04 Oct 2017 20:24:54 +0700
Wed 2017-10-04 20:24:54.043: [056819] <-- EHLO ElangCA
Wed 2017-10-04 20:24:54.043: [056819] --> 250-mail.fastratabuana.co.id Hello
ElangCA [192.168.10.72], pleased to meet you
Wed 2017-10-04 20:24:54.043: [056819] --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Wed 2017-10-04 20:24:54.043: [056819] --> 250-8BITMIME
Wed 2017-10-04 20:24:54.043: [056819] --> 250-ENHANCEDSTATUSCODES
Wed 2017-10-04 20:24:54.043: [056819] --> 250-STARTTLS
Wed 2017-10-04 20:24:54.043: [056819] --> 250 SIZE
Wed 2017-10-04 20:24:54.047: [056819] <-- AUTH LOGIN
Wed 2017-10-04 20:24:54.047: [056819] --> 334 VXNlcm5hbWU6
Wed 2017-10-04 20:24:54.049: [056819] <--
ZmJwc3Quc3B2Y2FkNEBmYXN0cmF0YWJ1YW5hLmNvLmlk
Wed 2017-10-04 20:24:54.049: [056819] --> 334 UGFzc3dvcmQ6
Wed 2017-10-04 20:24:54.054: [056819] <-- ******
Wed 2017-10-04 20:24:54.056: [056819] --> 235 2.7.0 Authentication
successful
Wed 2017-10-04 20:24:54.056: [056819] Authenticated as
fbpst.spvc...@fastratabuana.co.id 
Wed 2017-10-04 20:24:54.070: [056819] <-- MAIL FROM:
fbpst.spvc...@fastratabuana.co.id 
Wed 2017-10-04 20:24:54.071: [056819] --> 250 2.1.0 Sender OK
Wed 2017-10-04 20:24:54.078: [056819] <-- RCPT TO: <a...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.085: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.087: [056819] <-- RCPT TO: <a...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.106: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.109: [056819] <-- RCPT TO: <a...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.114: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.117: [056819] <-- RCPT TO:
<all_au...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.120: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.123: [056819] <-- RCPT TO: <c...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.131: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.136: [056819] <-- RCPT TO: <c...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.145: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.150: [056819] <-- RCPT TO: <d...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.156: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.159: [056819] <-- RCPT TO: <d...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.246: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.253: [056819] <-- RCPT TO:
<fbcjr...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.259: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.262: [056819] <-- RCPT TO:
<fbcjr....@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.270: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.272: [056819] <-- RCPT TO:
<fbpst....@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.276: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.282: [056819] <-- RCPT TO: <s...@fastratabuana.co.id>
Wed 2017-10-04 20:24:54.287: [056819] --> 250 2.1.5 Recipient OK
Wed 2017-10-04 20:24:54.291: [056819] <-- DATA
Wed 2017-10-04 20:24:54.291: [056819] Creating temp file (SMTP):
d:\mdaemon\queues\temp\31\md50000043214.tmp
Wed 2017-10-04 20:24:54.292: [056819] --> 354 Enter mail, end with
<CRLF>.<CRLF>
Wed 2017-10-04 20:24:56.247: [056819] Message size: 2167027 bytes >> besar
email sekitar 2 MB
Wed 2017-10-04 20:24:56.280: [056819] Passing message through AntiVirus
(Size: 2167027)...
Wed 2017-10-04 20:24:56.777: [056819] *  Message is clean (no viruses found)
Wed 2017-10-04 20:24:56.777: [056819] ---- End AntiVirus results
Wed 2017-10-04 20:25:15.678: [056819] Socket error sending response to DATA
Wed 2017-10-04 20:25:15.679: [056819] *  Socket error 10060 - The connection
timed out.
Wed 2017-10-04 20:25:15.679: [056819] SMTP session terminated (Bytes in/out:
2167635/685) 
Wed 2017-10-04 20:25:15.679: ----------

Sebagai informasi tambahan kami menggunakan security plus versi 5.0.1
Untuk setingan time out kami isikan subagai berikut :
Wait [212] seconds for sockets to connect before giving up
Wait [220] seconds for protocol dialog to start before giving up

Outbreak protection kami enable dengan 
Spam should be...[x] accepted for filterin .. score [2,5]
IWF content should be...[x] accepted for filtering .. score [2,5]

Pertanyaan kami itu kenapa ya Pak?
Dan kenapa sender tidak menerima bounce bahwa eamilnya terminated ya Pak?

Terimakasih,
Asep. Y


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