Selamat malam Pak Syafril,

 

Saya ditugaskan untuk mencari tahu email yang tidak sampai ke direksi dari
salah satu vendor, bagaimana mengetahui email yang tidak masuk tersebut di
server kita ya?

Diinformasikan bahwa ada email dari lxxx.mxxx...@ommax.de pada tanggal 24
Mei 2018 jam 2.54pm.

 

Saya coba cek log: Mdaemon20180524-all.old dan ketemu log berikut:

Thu 2018-05-24 14:55:00: Session 229818; child 0001

Thu 2018-05-24 14:55:00: Accepting SMTP connection from [40.107.5.119:48784]
to [192.168.13.4:25]

Thu 2018-05-24 14:55:00: Performing PTR lookup (119.5.107.40.IN-ADDR.ARPA)

Thu 2018-05-24 14:55:00: *  D=119.5.107.40.IN-ADDR.ARPA TTL=(60)
PTR=[mail-eopbgr50119.outbound.protection.outlook.com]

Thu 2018-05-24 14:55:00: *  Gathering A records...

Thu 2018-05-24 14:55:00: *
D=mail-eopbgr50119.outbound.protection.outlook.com TTL=(19) A=[40.107.5.119]

Thu 2018-05-24 14:55:00: ---- End PTR results

Thu 2018-05-24 14:55:00: --> 220 anjhealthcare.com ESMTP MDaemon 13.5.5;
Thu, 24 May 2018 14:55:00 +0700

Thu 2018-05-24 14:55:00: <-- EHLO
EUR03-VE1-obe.outbound.protection.outlook.com

Thu 2018-05-24 14:55:00: --> 250-anjhealthcare.com Hello
mail-eopbgr50119.outbound.protection.outlook.com, pleased to meet you

Thu 2018-05-24 14:55:00: --> 250-ETRN

Thu 2018-05-24 14:55:00: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Thu 2018-05-24 14:55:00: --> 250-8BITMIME

Thu 2018-05-24 14:55:00: --> 250-STARTTLS

Thu 2018-05-24 14:55:00: --> 250 SIZE

Thu 2018-05-24 14:55:00: <-- STARTTLS

Thu 2018-05-24 14:55:00: --> 220 Begin TLS negotiation

Thu 2018-05-24 14:55:01: SSL negotiation successful (TLS 1.0, 1024 bit key
exchange, 128 bit  encryption)

Thu 2018-05-24 14:55:01: <-- EHLO
EUR03-VE1-obe.outbound.protection.outlook.com

Thu 2018-05-24 14:55:01: --> 250-anjhealthcare.com Hello
mail-eopbgr50119.outbound.protection.outlook.com, pleased to meet you

Thu 2018-05-24 14:55:01: --> 250-ETRN

Thu 2018-05-24 14:55:01: --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Thu 2018-05-24 14:55:01: --> 250-8BITMIME

Thu 2018-05-24 14:55:01: --> 250 SIZE

Thu 2018-05-24 14:55:01: <-- MAIL FROM:< Lxxx.Mxxxxxx @ommax.de> SIZE=49053

Thu 2018-05-24 14:55:01: Performing IP lookup
(EUR03-VE1-obe.outbound.protection.outlook.com)

Thu 2018-05-24 14:55:02: *  D=EUR03-VE1-obe.outbound.protection.outlook.com
TTL=(10) A=[213.199.154.143]

Thu 2018-05-24 14:55:02: ---- End IP lookup results

Thu 2018-05-24 14:55:02: Performing IP lookup (ommax.de)

Thu 2018-05-24 14:55:02: *  D=ommax.de TTL=(1439) A=[46.30.57.13]

Thu 2018-05-24 14:55:03: *  P=010 S=000 D=ommax.de TTL=(1440)
MX=[ommax-de.mail.protection.outlook.com] {213.199.154.234}

Thu 2018-05-24 14:55:03: ---- End IP lookup results

Thu 2018-05-24 14:55:03: --> 250 < Lxxx.Mxxxxxx @ommax.de>, Sender ok

Thu 2018-05-24 14:55:03: <-- RCPT TO:<rzzzz.wz...@anjhealthcare.com>

Thu 2018-05-24 14:55:03: Performing DNS-BL lookup (40.107.5.119 - connecting
IP)

Thu 2018-05-24 14:55:03: *  zen.spamhaus.org - passed

Thu 2018-05-24 14:55:03: ---- End DNS-BL results

Thu 2018-05-24 14:55:03: --> 250 < rzzzz.wzzzz @anjhealthcare.com>,
Recipient ok

Thu 2018-05-24 14:55:04: <-- RCPT TO:<rzz...@anjhealthcare.com>

Thu 2018-05-24 14:55:04: --> 250 <rzz...@anjhealthcare.com>, Recipient ok

Thu 2018-05-24 14:55:04: <-- DATA

Thu 2018-05-24 14:55:04: Creating temp file (SMTP):
c:\mdaemon\queues\temp\md50000005396.tmp

Thu 2018-05-24 14:55:04: --> 354 Enter mail, end with <CRLF>.<CRLF>

Thu 2018-05-24 14:55:05: Message size: 43134 bytes

Thu 2018-05-24 14:55:05: Performing DKIM lookup

Thu 2018-05-24 14:55:05: *  File: c:\mdaemon\queues\temp\md50000005396.tmp

Thu 2018-05-24 14:55:05: *  Message-ID:
am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outlo
ok.com

Thu 2018-05-24 14:55:05: * Signature (1):
;v=1;a=rsa-sha256;c=relaxed/relaxed;d=Acanthos.onmicrosoft.com;s=selector1-o
mmax-de;b h=<not logged>;

Thu 2018-05-24 14:55:05: *    Verification result: [0] good

Thu 2018-05-24 14:55:05: *  Result: pass

Thu 2018-05-24 14:55:05: ---- End DKIM results

Thu 2018-05-24 14:55:05: Performing VBR certification (Domain:
Acanthos.onmicrosoft.com, Auth: DKIM)

Thu 2018-05-24 14:55:05: *  File: c:\mdaemon\queues\temp\md50000005396.tmp

Thu 2018-05-24 14:55:05: *  Message-ID:
am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outlo
ok.com

Thu 2018-05-24 14:55:05: *  Certifier (trusted): vbr.emailcertification.org
...

Thu 2018-05-24 14:55:05: *    Querying:
Acanthos.onmicrosoft.com._vouch.vbr.emailcertification.org ...

Thu 2018-05-24 14:55:15: *  DNS: 10 second wait for DNS response exceeded
(DNS Server: 202.159.33.3)

Thu 2018-05-24 14:55:15: *    Certifier does not recognize that domain

Thu 2018-05-24 14:55:15: *  Certification result: message not certified

Thu 2018-05-24 14:55:15: ---- End VBR results

Thu 2018-05-24 14:55:15: Passing message through AntiVirus (Size: 43134)...

Thu 2018-05-24 14:55:15: *  Message is clean (no viruses found)

Thu 2018-05-24 14:55:15: ---- End AntiVirus results

Thu 2018-05-24 14:55:15: Message creation successful:
c:\mdaemon\queues\inbound\md50001901146.msg

Thu 2018-05-24 14:55:15: --> 250 Ok, message saved <Message-ID:
<am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outl
ook.com>>

Thu 2018-05-24 14:55:15: *  Winsock Error 10054 

Thu 2018-05-24 14:55:15: SMTP session successful (Bytes in/out: 43978/1731)

 

Apa artinya ya dari log ini?  Apakah Winsock Error tersebut yang
mengakibatkan email gagal ke user email saya?

Apakah kita bisa mengembalikan email tersebut agar bisa di-receive oleh
user?

 

Mohon pencerahannya.

 

Terima kasih.

 

Regards,

Hengga

---------------------------------------------------------

IT Head of Network and Operation Dept.

 



----------------------------------------------
ANJ HealthCare
Pelayanan Ramah Sepenuh Hati

Disclaimer

This email contains confidential and privileged information for the sole use of 
the intended recipients.  If you are not an intended recipient, you are hereby 
notified that any disclosure, copying, or distribution of this email, or taking 
any action based on its content, is strictly prohibited, and you should: (i) 
immediately delete this email and its attachments from your system, and (ii) 
inform the sender by reply email that you are not an intended recipient.  The 
company of the sender does not accept any liability for its employee's 
communications that are contrary to the company's core values or outside the 
scope of employment.

-- 
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