Dear Pak Syafril,

Maaf baru balas.
Hasil dari pencarian di SMTP-in Log adalah sbb:

Thu 2018-05-24 14:55:00: Session 229818; child 0001
Thu 2018-05-24 14:55:00: Accepting SMTP connection from [40.107.5.119:48784]
to [192.168.13.4:25]
Thu 2018-05-24 14:55:00: Performing PTR lookup (119.5.107.40.IN-ADDR.ARPA)
Thu 2018-05-24 14:55:00: *  D=119.5.107.40.IN-ADDR.ARPA TTL=(60)
PTR=[mail-eopbgr50119.outbound.protection.outlook.com]
Thu 2018-05-24 14:55:00: *  Gathering A records...
Thu 2018-05-24 14:55:00: *
D=mail-eopbgr50119.outbound.protection.outlook.com TTL=(19) A=[40.107.5.119]
Thu 2018-05-24 14:55:00: ---- End PTR results
Thu 2018-05-24 14:55:00: --> 220 anjhealthcare.com ESMTP MDaemon 13.5.5;
Thu, 24 May 2018 14:55:00 +0700
Thu 2018-05-24 14:55:00: <-- EHLO
EUR03-VE1-obe.outbound.protection.outlook.com
Thu 2018-05-24 14:55:00: --> 250-anjhealthcare.com Hello
mail-eopbgr50119.outbound.protection.outlook.com, pleased to meet you
Thu 2018-05-24 14:55:00: --> 250-ETRN
Thu 2018-05-24 14:55:00: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Thu 2018-05-24 14:55:00: --> 250-8BITMIME
Thu 2018-05-24 14:55:00: --> 250-STARTTLS
Thu 2018-05-24 14:55:00: --> 250 SIZE
Thu 2018-05-24 14:55:00: <-- STARTTLS
Thu 2018-05-24 14:55:00: --> 220 Begin TLS negotiation
Thu 2018-05-24 14:55:01: SSL negotiation successful (TLS 1.0, 1024 bit key
exchange, 128 bit  encryption)
Thu 2018-05-24 14:55:01: <-- EHLO
EUR03-VE1-obe.outbound.protection.outlook.com
Thu 2018-05-24 14:55:01: --> 250-anjhealthcare.com Hello
mail-eopbgr50119.outbound.protection.outlook.com, pleased to meet you
Thu 2018-05-24 14:55:01: --> 250-ETRN
Thu 2018-05-24 14:55:01: --> 250-AUTH LOGIN CRAM-MD5 PLAIN
Thu 2018-05-24 14:55:01: --> 250-8BITMIME
Thu 2018-05-24 14:55:01: --> 250 SIZE
Thu 2018-05-24 14:55:01: <-- MAIL FROM:<[email protected]> SIZE=49053
Thu 2018-05-24 14:55:01: Performing IP lookup
(EUR03-VE1-obe.outbound.protection.outlook.com)
Thu 2018-05-24 14:55:02: *  D=EUR03-VE1-obe.outbound.protection.outlook.com
TTL=(10) A=[213.199.154.143]
Thu 2018-05-24 14:55:02: ---- End IP lookup results
Thu 2018-05-24 14:55:02: Performing IP lookup (ommax.de)
Thu 2018-05-24 14:55:02: *  D=ommax.de TTL=(1439) A=[46.30.57.13]
Thu 2018-05-24 14:55:03: *  P=010 S=000 D=ommax.de TTL=(1440)
MX=[ommax-de.mail.protection.outlook.com] {213.199.154.234}
Thu 2018-05-24 14:55:03: ---- End IP lookup results
Thu 2018-05-24 14:55:03: --> 250 <[email protected]>, Sender ok
Thu 2018-05-24 14:55:03: <-- RCPT TO:<[email protected]>
Thu 2018-05-24 14:55:03: Performing DNS-BL lookup (40.107.5.119 - connecting
IP)
Thu 2018-05-24 14:55:03: *  zen.spamhaus.org - passed
Thu 2018-05-24 14:55:03: ---- End DNS-BL results
Thu 2018-05-24 14:55:03: --> 250 <[email protected]>,
Recipient ok
Thu 2018-05-24 14:55:04: <-- RCPT TO:<[email protected]>
Thu 2018-05-24 14:55:04: --> 250 <[email protected]>, Recipient ok
Thu 2018-05-24 14:55:04: <-- DATA
Thu 2018-05-24 14:55:04: Creating temp file (SMTP):
c:\mdaemon\queues\temp\md50000005396.tmp
Thu 2018-05-24 14:55:04: --> 354 Enter mail, end with <CRLF>.<CRLF>
Thu 2018-05-24 14:55:05: Message size: 43134 bytes
Thu 2018-05-24 14:55:05: Performing DKIM lookup
Thu 2018-05-24 14:55:05: *  File: c:\mdaemon\queues\temp\md50000005396.tmp
Thu 2018-05-24 14:55:05: *  Message-ID:
am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outlo
ok.com
Thu 2018-05-24 14:55:05: * Signature (1):
;v=1;a=rsa-sha256;c=relaxed/relaxed;d=Acanthos.onmicrosoft.com;s=selector1-o
mmax-de;b h=<not logged>;
Thu 2018-05-24 14:55:05: *    Verification result: [0] good
Thu 2018-05-24 14:55:05: *  Result: pass
Thu 2018-05-24 14:55:05: ---- End DKIM results
Thu 2018-05-24 14:55:05: Performing VBR certification (Domain:
Acanthos.onmicrosoft.com, Auth: DKIM)
Thu 2018-05-24 14:55:05: *  File: c:\mdaemon\queues\temp\md50000005396.tmp
Thu 2018-05-24 14:55:05: *  Message-ID:
am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outlo
ok.com
Thu 2018-05-24 14:55:05: *  Certifier (trusted): vbr.emailcertification.org
...
Thu 2018-05-24 14:55:05: *    Querying:
Acanthos.onmicrosoft.com._vouch.vbr.emailcertification.org ...
Thu 2018-05-24 14:55:15: *  DNS: 10 second wait for DNS response exceeded
(DNS Server: 202.159.33.3)
Thu 2018-05-24 14:55:15: *    Certifier does not recognize that domain
Thu 2018-05-24 14:55:15: *  Certification result: message not certified
Thu 2018-05-24 14:55:15: ---- End VBR results
Thu 2018-05-24 14:55:15: Passing message through AntiVirus (Size: 43134)...
Thu 2018-05-24 14:55:15: *  Message is clean (no viruses found)
Thu 2018-05-24 14:55:15: ---- End AntiVirus results
Thu 2018-05-24 14:55:15: Message creation successful:
c:\mdaemon\queues\inbound\md50001901146.msg
Thu 2018-05-24 14:55:15: --> 250 Ok, message saved <Message-ID:
<am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outl
ook.com>>
Thu 2018-05-24 14:55:15: *  Winsock Error 10054 
Thu 2018-05-24 14:55:15: SMTP session successful (Bytes in/out: 43978/1731)

Arti dari log ini apa ya? 
Di recipient, inboxnya kosong.

Terima kasih.

Regards,
Hengga

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Syafril Hermansyah
Sent: Thursday, May 24, 2018 7:24 PM
To: [email protected]
Subject: [mdaemon-l] Cara mengecek email yang tidak masuk

On 2018-05-24 18:37, Hengga H. ([email protected]) wrote:
> Saya ditugaskan untuk mencari tahu email yang tidak sampai ke direksi 
> dari salah satu vendor, bagaimana mengetahui email yang tidak masuk 
> tersebut di server kita ya?


Dari smtp-in log.

> Thu 2018-05-24 14:55:15: --> 250 Ok, message saved <Message-ID: 
> <am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.pro
> d.outlook.com>>

> Apa artinya ya dari log ini?

Mail diterima dengan baik.

> Apakah Winsock Error tersebut yang mengakibatkan email gagal ke user email
saya?


Tidak.
Error itu akibat sender langsung memutus koneksi tanpa menunggu response
lanjutan dari receiver.
Error itu tidak fatal, karena mail data memang sudah diterima (response
"250 ok...".

Kalau recipient tidak menerimanya di inbox foldernya periksa ke routing log.
Gunakan kata kunci pencarian
"am5pr0602mb2929a2a39db891d6cd5c41b09c...@am5pr0602mb2929.eurprd06.prod.outl
ook.com"
(tanpa tanda kutip).
Message-ID adalah unik, sehingga paling cocok digunakan untuk mencari
message.

https://en.wikipedia.org/wiki/Message-ID
https://www.accelo.com/resources/blog/whats-an-email-message-id-and-how-do-i
-find-it/




--
syafril
-------
Syafril Hermansyah
MDaemon-L Moderators, MDaemon 18.0.2-64 Beta A Harap tidak cc: atau kirim ke
private mail untuk masalah MDaemon.

You cannot unify everyone's thoughts, but you can unify everyone through a
common goal.
        -- Jack Ma



--
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5.5.0




----------------------------------------------
ANJ HealthCare
Pelayanan Ramah Sepenuh Hati

Disclaimer

This email contains confidential and privileged information for the sole use of 
the intended recipients.  If you are not an intended recipient, you are hereby 
notified that any disclosure, copying, or distribution of this email, or taking 
any action based on its content, is strictly prohibited, and you should: (i) 
immediately delete this email and its attachments from your system, and (ii) 
inform the sender by reply email that you are not an intended recipient.  The 
company of the sender does not accept any liability for its employee's 
communications that are contrary to the company's core values or outside the 
scope of employment.


-- 
--[mdaemon-l]----------------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.co.id
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir MD 18.0.1, SG 5.5.0


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