Selamat Sore

Pak Syafril mohon bantuannya, 
ada salah satu user kami yang tidak bisa menerima email dari luar,
tetapi rekannya menerima email dengan email yang sama 
berikut log SMTP – (IN)

Tue 2019-01-29 15:14:56.037: ----------
Tue 2019-01-29 15:14:00.774: [098905] Session 098905; child 0004
Tue 2019-01-29 15:14:00.774: [098905] Accepting SMTP connection from 
35.176.92.127:35811 to 172.16.0.6:25
Tue 2019-01-29 15:14:00.774: [098905] --> 220 bb.ptbmi.com ESMTP MDaemon 
18.5.1; Tue, 29 Jan 2019 15:14:00 +0700
Tue 2019-01-29 15:14:00.967: [098905] <-- EHLO 11pmail.ess.uk.barracuda.com
Tue 2019-01-29 15:14:00.967: [098905] --> 250-bb.ptbmi.com Hello 
11pmail.ess.uk.barracuda.com [35.176.92.127], pleased to meet you
Tue 2019-01-29 15:14:00.967: [098905] --> 250-ETRN
Tue 2019-01-29 15:14:00.967: [098905] Location Screening hiding AUTH from 
country United Kingdom
Tue 2019-01-29 15:14:00.967: [098905] --> 250-8BITMIME
Tue 2019-01-29 15:14:00.967: [098905] --> 250-ENHANCEDSTATUSCODES
Tue 2019-01-29 15:14:00.967: [098905] --> 250-STARTTLS
Tue 2019-01-29 15:14:00.967: [098905] --> 250 SIZE 35840000
Tue 2019-01-29 15:14:01.166: [098905] <-- STARTTLS
Tue 2019-01-29 15:14:01.167: [098905] --> 220 2.7.0 Ready to start TLS
Tue 2019-01-29 15:14:01.568: [098905] SSL negotiation successful (TLS 1.2, 521 
bit key exchange, 256 bit AES encryption)
Tue 2019-01-29 15:14:01.762: [098905] <-- EHLO 11pmail.ess.uk.barracuda.com
Tue 2019-01-29 15:14:01.762: [098905] --> 250-bb.ptbmi.com Hello 
11pmail.ess.uk.barracuda.com [35.176.92.127], pleased to meet you
Tue 2019-01-29 15:14:01.762: [098905] --> 250-ETRN
Tue 2019-01-29 15:14:01.762: [098905] Location Screening hiding AUTH from 
country United Kingdom
Tue 2019-01-29 15:14:01.762: [098905] --> 250-8BITMIME
Tue 2019-01-29 15:14:01.763: [098905] --> 250-ENHANCEDSTATUSCODES
Tue 2019-01-29 15:14:01.763: [098905] --> 250 SIZE 35840000
Tue 2019-01-29 15:14:01.956: [098905] <-- MAIL FROM:<[email protected]>
Tue 2019-01-29 15:14:01.960: [098905] Performing PTR lookup 
(127.92.176.35.IN-ADDR.ARPA)
Tue 2019-01-29 15:14:01.961: [098905] *  D=127.92.176.35.IN-ADDR.ARPA TTL=(4) 
PTR=[20pmail.ess.uk.barracuda.com]
Tue 2019-01-29 15:14:01.961: [098905] *  D=20pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.127]
Tue 2019-01-29 15:14:01.961: [098905] *  D=20pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.99]
Tue 2019-01-29 15:14:01.961: [098905] ---- End PTR results
Tue 2019-01-29 15:14:01.963: [098905] Performing IP lookup 
(11pmail.ess.uk.barracuda.com)
Tue 2019-01-29 15:14:01.963: [098905] *  D=11pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.105]
Tue 2019-01-29 15:14:01.963: [098905] *  D=11pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.99]
Tue 2019-01-29 15:14:01.963: [098905] *  D=11pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.127]
Tue 2019-01-29 15:14:01.963: [098905] *  D=11pmail.ess.uk.barracuda.com TTL=(9) 
A=[35.176.92.118]
Tue 2019-01-29 15:14:01.963: [098905] ---- End IP lookup results
Tue 2019-01-29 15:14:01.967: [098905] Performing IP lookup (proda.it)
Tue 2019-01-29 15:14:01.967: [098905] *  D=proda.it TTL=(14) A=[46.30.247.114]
Tue 2019-01-29 15:14:01.968: [098905] *  P=010 S=000 D=proda.it TTL=(14) 
MX=[d201428.a.ess.uk.barracudanetworks.com] {35.176.92.113}
Tue 2019-01-29 15:14:01.968: [098905] *  P=020 S=001 D=proda.it TTL=(14) 
MX=[d201428.b.ess.uk.barracudanetworks.com] {35.176.92.100}
Tue 2019-01-29 15:14:01.968: [098905] ---- End IP lookup results
Tue 2019-01-29 15:14:01.968: [098905] Performing SPF lookup 
(11pmail.ess.uk.barracuda.com / 35.176.92.127)
Tue 2019-01-29 15:14:06.480: [098905] *  Result: none; no SPF record in DNS
Tue 2019-01-29 15:14:06.480: [098905] ---- End SPF results
Tue 2019-01-29 15:14:06.480: [098905] Performing SPF lookup (proda.it / 
35.176.92.127)
Tue 2019-01-29 15:14:23.193: [098905] *  Policy: v=spf1 mx ip4:194.243.249.22 
include:spf.ess.barracudanetworks.com include:spf.ess.uk.barracudanetworks.com 
include:spf.ess.de.barracudanetworks.com include:musvc.com -all
Tue 2019-01-29 15:14:23.194: [098905] *  Evaluating mx: no match
Tue 2019-01-29 15:14:23.194: [098905] *  Evaluating ip4:194.243.249.22: no match
Tue 2019-01-29 15:14:23.194: [098905] *  Evaluating 
include:spf.ess.barracudanetworks.com: performing lookup
Tue 2019-01-29 15:14:27.885: [098905] *    Policy: v=spf1 ip4:64.235.144.0/20 
ip4:209.222.80.0/21 ip4:35.157.190.224/27 ip4:18.188.182.0/24 -all
Tue 2019-01-29 15:14:27.885: [098905] *    Evaluating ip4:64.235.144.0/20: no 
match
Tue 2019-01-29 15:14:27.885: [098905] *    Evaluating ip4:209.222.80.0/21: no 
match
Tue 2019-01-29 15:14:27.885: [098905] *    Evaluating ip4:35.157.190.224/27: no 
match
Tue 2019-01-29 15:14:27.885: [098905] *    Evaluating ip4:18.188.182.0/24: no 
match
Tue 2019-01-29 15:14:27.885: [098905] *    Evaluating -all: match
Tue 2019-01-29 15:14:27.885: [098905] *  Evaluating 
include:spf.ess.barracudanetworks.com: no match
Tue 2019-01-29 15:14:27.885: [098905] *  Evaluating 
include:spf.ess.uk.barracudanetworks.com: performing lookup
Tue 2019-01-29 15:14:32.426: [098905] *    Policy: v=spf1 ip4:64.235.144.0/20 
ip4:209.222.80.0/21 ip4:35.176.92.96/27 -all
Tue 2019-01-29 15:14:32.426: [098905] *    Evaluating ip4:64.235.144.0/20: no 
match
Tue 2019-01-29 15:14:32.426: [098905] *    Evaluating ip4:209.222.80.0/21: no 
match
Tue 2019-01-29 15:14:32.426: [098905] *    Evaluating ip4:35.176.92.96/27: match
Tue 2019-01-29 15:14:32.426: [098905] *  Evaluating 
include:spf.ess.uk.barracudanetworks.com: match
Tue 2019-01-29 15:14:32.426: [098905] *  Result: pass
Tue 2019-01-29 15:14:32.426: [098905] ---- End SPF results
Tue 2019-01-29 15:14:32.426: [098905] --> 250 2.1.0 Sender OK
Tue 2019-01-29 15:14:32.623: [098905] <-- RCPT TO:<[email protected]>
Tue 2019-01-29 15:14:32.628: [098905] Performing DNS-BL lookup (35.176.92.127 - 
connecting IP)
Tue 2019-01-29 15:14:36.653: [098905] *  cbl.abuseat.org - passed
Tue 2019-01-29 15:14:52.219: [098905] *  b.barracudacentral.org - passed
Tue 2019-01-29 15:14:56.739: [098905] *  zen.spamhaus.org - passed
Tue 2019-01-29 15:14:56.739: [098905] ---- End DNS-BL results
Tue 2019-01-29 15:14:56.740: [098905] --> 250 2.1.5 Recipient OK
Tue 2019-01-29 15:14:56.941: [098905] <-- DATA
Tue 2019-01-29 15:14:56.941: [098905] Creating temp file (SMTP): 
d:\mdaemon\queues\temp\08\md50000000178.tmp
Tue 2019-01-29 15:14:56.941: [098905] --> 354 Enter mail, end with <CRLF>.<CRLF>
Tue 2019-01-29 15:14:57.333: [098905] Message size: 13947 bytes
Tue 2019-01-29 15:14:57.334: [098905] Performing DKIM lookup
Tue 2019-01-29 15:14:57.334: [098905] *  File: 
d:\mdaemon\queues\temp\08\md50000000178.tmp
Tue 2019-01-29 15:14:57.334: [098905] *  Message-ID: 
<of301f153c.d362239b-onc1258391.002c7eaa-c1258391.002d2...@proda.it>
Tue 2019-01-29 15:14:57.334: [098905] *  Result: neutral
Tue 2019-01-29 15:14:57.334: [098905] ---- End DKIM results
Tue 2019-01-29 15:14:57.337: [098905] Performing DMARC processing
Tue 2019-01-29 15:14:57.337: [098905] *  File: 
d:\mdaemon\queues\temp\08\md50000000178.tmp
Tue 2019-01-29 15:14:57.337: [098905] *  Message-ID: 
<of301f153c.d362239b-onc1258391.002c7eaa-c1258391.002d2...@proda.it>
Tue 2019-01-29 15:14:57.337: [098905] *  Author domain: proda.it
Tue 2019-01-29 15:14:57.337: [098905] *  Organizational domain: proda.it
Tue 2019-01-29 15:14:57.337: [098905] *  Query domain: _dmarc.proda.it
Tue 2019-01-29 15:15:01.237: [098905] *    Policy record: v=DMARC1; 
p=quarantine;
Tue 2019-01-29 15:15:01.237: [098905] *  Checking authentication mechanisms for 
DMARC alignment
Tue 2019-01-29 15:15:01.237: [098905] *    SPF: domain "proda.it" passed SPF 
check; and domain is DMARC aligned
Tue 2019-01-29 15:15:01.237: [098905] *    DKIM: no DKIM signatures found
Tue 2019-01-29 15:15:01.237: [098905] *  Result: pass
Tue 2019-01-29 15:15:01.237: [098905] ---- End DMARC results
Tue 2019-01-29 15:15:01.241: [098905] Passing message through ClamAV Plugin 
(d:\mdaemon\queues\temp\08\md50000000178.tmp)...
Tue 2019-01-29 15:15:01.241: [098905] *  Message-ID: 
<of301f153c.d362239b-onc1258391.002c7eaa-c1258391.002d2...@proda.it>
Tue 2019-01-29 15:15:01.259: [098905] *  Virus result: 0 - clean
Tue 2019-01-29 15:15:01.260: [098905] Passing message through Spam Filter 
(Size: 13968)...
Tue 2019-01-29 15:15:01.287: [098905] * -0.0 SHORTCIRCUIT Not all rules were 
run, due to a shortcircuited rule
Tue 2019-01-29 15:15:01.287: [098905] * -100 USER_IN_WHITELIST From: address is 
in the whitelist
Tue 2019-01-29 15:15:01.287: [098905] ---- End SpamAssassin results
Tue 2019-01-29 15:15:01.287: [098905] Spam Filter score/req: -100.00/12.0
Tue 2019-01-29 15:15:01.484: [098905] Message creation successful: 
d:\mdaemon\queues\inbound\18\md50000068078.msg
Tue 2019-01-29 15:15:01.484: [098905] --> 250 2.6.0 Ok, message saved 
<Message-ID: 
<of301f153c.d362239b-onc1258391.002c7eaa-c1258391.002d2...@proda.it>>
Tue 2019-01-29 15:15:01.486: [098905] <-- QUIT
Tue 2019-01-29 15:15:01.486: [098905] --> 221 2.0.0 See ya in cyberspace
Tue 2019-01-29 15:15:01.487: [098905] SMTP session successful (Bytes in/out: 
18663/4370)
Tue 2019-01-29 15:15:01.487: ----------

Kejadian seperti ini, di sebabkan oleh apa ya Pak ?
Action yang kita lakukan ?

Mohon pencerahannya

Terimakasih
Rievo
--
--[mdaemon-l]----------------------------------------------------------
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

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Versi terakhir MD 18.5.1, SG 5.5.0

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