When you check csproduct name are you running in the WinPE or in the os? 

Is it all optiplex 980 that the field is blank or just some of them? And the 
ones where it is blank if you look in the bios does it have the correct details?






From: Murray, Mike
Sent: ‎Saturday‎, ‎30‎ ‎August‎ ‎2014 ‎9‎:‎46‎ ‎AM
To: [email protected]






Yeah, I ran the WMIC command and it was blank in SystemEnclosure. But CSProduct 
Name does have a value. However, my rule doesn’t trigger.  :/

 



From: [email protected] [mailto:[email protected]] On 
Behalf Of steven hosking
Sent: Friday, August 29, 2014 4:37 PM
To: [email protected]
Subject: Re: [MDT-OSD] WMI query for model comes up blank

 



Is the field populated if you look locally on the machine? Another option would 
be to grab 3-4 hardware ID's that are unique to that model as the WMI and use 
them as the WMI call, its not optimal but would get you over the hurdle 


 



From: Daniel Ratliff
Sent: ‎Saturday‎, ‎30‎ ‎August‎ ‎2014 ‎9‎:‎36‎ ‎AM
To: [email protected], [email protected]


 


Maybe a firmware or bios update our another tool to populate the wmi entries? 
Not sure if that's hardware or os causing them to be blank.

-----Original Message-----
From: Murray, Mike [[email protected]]
Sent: Friday, August 29, 2014 07:27 PM Eastern Standard Time
To: [email protected]
Subject: [MDT-OSD] WMI query for model comes up blank


We have a handful of OptiPlex 980’s that have no model listed in WMIC 
SystemEnclosure. No idea why. So my WMI query to apply drivers (SELECT * FROM 
Win32_ComputerSystem Where Model = 'OptiPlex 980') doesn’t work. I’ve also 
tried SELECT * FROM Win32_ComputerSystemProduct Where Name = 'OptiPlex 980', 
but that doesn’t seem to work, either. Any ideas on how to force the drivers to 
apply?

 

 

Best Regards,

 

Mike Murray

Desktop Management Coordinator - IT Support Services

California State University, Chico

530.898.4357
[email protected]

 


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