i don't work with desktop clients anymore, but you could start by looking at Dells CCTK ( http://downloads.dell.com/published/Pages/dell-clnt-config-toolkit-v2.1.html) you may be able to set the value for future rebuilds, etc.
however, that doesn't help for newly received, especially if you get a big batch. Its not the first time I've seen Dell not complete something. I once saw BIOS update that had in the release notes section: "<to be entered>" we soooooo didn't apply that one. :-) On 30 August 2014 09:57, Daniel Ratliff <[email protected]> wrote: > Put your exact query in wbemtest and see if it returns results. Might > just be syntax or a missing underscore. > > > -----Original Message----- > *From: *Murray, Mike [[email protected]] > *Sent: *Friday, August 29, 2014 07:46 PM Eastern Standard Time > *To: *[email protected] > *Subject: *RE: [MDT-OSD] WMI query for model comes up blank > > Yeah, I ran the WMIC command and it was blank in SystemEnclosure. But > CSProduct Name does have a value. However, my rule doesn’t trigger. :/ > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of* steven hosking > *Sent:* Friday, August 29, 2014 4:37 PM > *To:* [email protected] > *Subject:* Re: [MDT-OSD] WMI query for model comes up blank > > > > Is the field populated if you look locally on the machine? Another option > would be to grab 3-4 hardware ID's that are unique to that model as the WMI > and use them as the WMI call, its not optimal but would get you over the > hurdle > > > > *From:* Daniel Ratliff <[email protected]> > *Sent:* Saturday, 30 August 2014 9:36 AM > *To:* [email protected], [email protected] > > > > Maybe a firmware or bios update our another tool to populate the wmi > entries? Not sure if that's hardware or os causing them to be blank. > > -----Original Message----- > *From: *Murray, Mike [[email protected]] > *Sent: *Friday, August 29, 2014 07:27 PM Eastern Standard Time > *To: *[email protected] > *Subject: *[MDT-OSD] WMI query for model comes up blank > > We have a handful of OptiPlex 980’s that have no model listed in WMIC > SystemEnclosure. No idea why. So my WMI query to apply drivers (SELECT * > FROM Win32_ComputerSystem Where Model = 'OptiPlex 980') doesn’t work. I’ve > also tried SELECT * FROM Win32_ComputerSystemProduct Where Name = 'OptiPlex > 980', but that doesn’t seem to work, either. Any ideas on how to force the > drivers to apply? > > > > > > Best Regards, > > > > Mike Murray > > Desktop Management Coordinator - IT Support Services > > California State University, Chico > > 530.898.4357 > [email protected] > > > > > The information transmitted is intended only for the person or entity to > which it is addressed > and may contain CONFIDENTIAL material. If you receive this > material/information in error, > please contact the sender and delete or destroy the material/information. > > The information transmitted is intended only for the person or entity to > which it is addressed > and may contain CONFIDENTIAL material. If you receive this > material/information in error, > please contact the sender and delete or destroy the material/information. >
