No language packs.

From: [email protected] [mailto:[email protected]] On 
Behalf Of Anjos, Valter Ângelo Brites, Vodafone Portugal EXT
Sent: Wednesday, September 24, 2014 2:30 AM
To: [email protected]
Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1

Hi Mike,

Are you using any language pack?

Please have a look in this article: 
http://support.microsoft.com/kb/2938322/en-us

Thank you,

Best Regards,

Valter Anjos
Systems Engineer
Front End Services
Vodafone Portugal
Mobile: +351912104234
Phone: +351210914725
Email: [email protected]<mailto:[email protected]>


Sede: Av. D. João II, Lote 1.04.01, Parque das Nações, 1998-017 Lisboa, Portugal
vodafone.pt <http://www.vodafone.pt/>



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From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Daniel Ratliff
Sent: 24 de setembro de 2014 01:35
To: [email protected]<mailto:[email protected]>
Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1

Black screen and white cursor?

Daniel Ratliff

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Murray, Mike
Sent: Tuesday, September 23, 2014 6:14 PM
To: [email protected]<mailto:[email protected]>
Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1

And we're back to more problems with this model imaging 8.1 with ConfigMgr OSD. 
It says it's installing drivers, goes through the rest, but just comes up with 
a black screen at the end. Very frustrating! I've tried two different driver 
packages (including the most recent). Argh...

Mike

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Murray, Mike
Sent: Thursday, September 4, 2014 8:36 AM
To: [email protected]<mailto:[email protected]>
Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1

I rebuilt the Win 8.1 image, I think that may have resolved the issue.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Murray, Mike
Sent: Wednesday, September 3, 2014 1:17 PM
To: [email protected]<mailto:[email protected]>
Subject: [MDT-OSD] RE: Trouble imaging OptiPlex 9020 with Win 8.1

Sorry, should have specified, this is ConfigMgr 2012 OSD.

From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Murray, Mike
Sent: Wednesday, September 3, 2014 1:08 PM
To: [email protected]<mailto:[email protected]>
Subject: [MDT-OSD] Trouble imaging OptiPlex 9020 with Win 8.1

We've had multiple 9020's that are just plain stubborn. It appears to image 
fine, but when you log in, it takes FOREVER going through the preparing apps, 
almost ready, etc. screen, then eventually it goes to a lock screen. When you 
try to log in again, you get a black screen with a cursor. Googling says this 
might be a display driver issue. I disabled all the display drivers, still 
having problems. I can't even get into safe mode. I've tried different driver 
cabs, currently using the 8/28 release from Dell's site.

Anyone else have issues with this model?


Best Regards,

Mike Murray
Desktop Management Coordinator - IT Support Services
California State University, Chico
530.898.4357
[email protected]<mailto:[email protected]>


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