We use Lenovo not Dell, but the same process applies. We typically use Lenovo certified drivers because we have support with them and can lean on them given any issues.
We have had two scenarios where the Intel driver fixed an issue for us that the Lenovo driver did not, and we had to get Lenovo to update their driver. One issue was with Lync 2013 and screen sharing, the other issue was with the Yoga and a projector. Daniel Ratliff From: [email protected] [mailto:[email protected]] On Behalf Of Todd Hemsell Sent: Tuesday, November 25, 2014 9:53 AM To: [email protected] Subject: Re: [MDT-OSD] Dell + Intel Video Drivers Lync is WPF. WPF does some of the form layout on the GPU instead of the CPU because it is DirectX instead of normal winform. If you are searching for solutions it would be easier to google WPF video driver than lync video driver There is even a MS KB specifically for this issue. http://support.microsoft.com/kb/963021 On Tue, Nov 25, 2014 at 7:51 AM, Andrew Hurst <[email protected]<mailto:[email protected]>> wrote: Hi, We have the same issue with the video drivers for the Dell Optiplex range. Most users here don't need anything other than basic graphics, but a few do and we need to go through the same process as you. Regards, From: [email protected]<mailto:[email protected]> [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Joshua Delaughter Sent: 25 November 2014 13:42 To: [email protected]<mailto:[email protected]> Subject: [MDT-OSD] Dell + Intel Video Drivers Some time ago I started getting the Intel video drivers from Intel's download site because I found that using the Dell packaged video driver would limit a certain resolution that we needed for some of our projectors. We've recently started deploying Lync, and a few users noticed some problems with Audio drivers causing the Lync client to stop responding, This week, one of our IT team was having Lync not respond when starting any kind of video. I'm not sure where he found it, but some post or article indicating that it could be a video card problem. tl;dr Is using Intel's "Generic" drivers from their site be just as good, or should I really be using the Dell customized version? What do you guys use? -- Joshua Delaughter www.joshuadelaughter.com<http://www.joshuadelaughter.com> | www.fromrebeltoriches.com<http://www.fromrebeltoriches.com> Andrew Hurst Systems Engineer Mourant Ozannes BVI | CAYMAN ISLANDS | GUERNSEY | HONG KONG | JERSEY | LONDON D +44 1534 676 772 | T +44 1534 676 000 | F +44 1534 676 333 mourantozannes.com<http://www.mourantozannes.com/> The information contained in this e-mail (and any attachments) is strictly confidential and may also be legally privileged. If you are not the intended recipient of this e-mail please do not read, print, re-transmit, store, or act in reliance on it or any attachments. Instead, please notify the sender by return e-mail and then immediately permanently delete it from your system. We are not liable for any views or opinions expressed by the sender where this is a non-business e-mail. We may monitor email communications in accordance with applicable law and regulations. Mourant Ozannes is a Jersey partnership. A list of partners' names is open to inspection at 22 Grenville Street, St Helier, Jersey JE4 8PX, Channel Islands. Additional terms and conditions and information on other Mourant Ozannes network members are available on our website: www.mourantozannes.com<http://www.mourantozannes.com> The information transmitted is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information.
