Study Says Many Dial-up Users Don't Want Broadband
Pew study finds many dial-up users wouldn't upgrade even if broadband 
were available
By ANICK JESDANUN
The Associated Press
http://abcnews.go.com/Technology/wireStory?id=5295765
NEW YORK

A new study suggests that attitude rather than availability may be the 
key reason why more Americans don't have high-speed Internet access.

The findings from the Pew Internet and American Life Project challenge 
the argument that broadband providers need to more aggressively roll out 
supply to meet demand.

Only 14 percent of dial-up users say they're stuck with the older, 
slower connection technology because they can't get broadband in their 
neighborhoods, Pew reported Wednesday.

Thirty-five percent say they're still on dial-up because broadband 
prices are too high, while another 19 percent say nothing would persuade 
them to upgrade. The remainder have other reasons or do not know.

"That suggests that solving the supply problem where there are 
availability gaps is only going to go so far," said John Horrigan, the 
study's author. "It's going to have to be a process of getting people 
more engaged with information technology and demonstrating to people 
it's worth it for them to make the investment of time and money."

Nonetheless, the Pew study does support concerns that rural Americans 
have more trouble getting faster Internet connections, which bring 
greater opportunities to work from home or log into classes at distant 
universities. Twenty-four percent of rural dial-up users say they would 
get broadband if it becomes available, compared with 11 percent for 
suburbanites and 3 percent for city dwellers.

Vint Cerf, one of the Internet's key inventors and an advocate for the 
idea that the government should be more active in expanding broadband, 
suspects that many more dial-up users would be interested in going 
high-speed if they had a better idea of what they're missing. He pointed 
out that broadband access is available from only one provider in many 
areas, keeping prices high and speeds low.

"Some residential users may not see a need for higher speeds because 
they don't know about or don't have ability to use high speeds," Cerf 
said. "My enthusiasm for video conferencing improved dramatically when 
all family members had MacBook Pros with built-in video cameras, for 
example."

Overall, Pew found that 55 percent of American adults now have broadband 
access at home, up from 47 percent a year earlier and 42 percent in 
March 2007. By contrast, only 10 percent of Americans now have dial-up 
access.

Despite the increase in overall broadband adoption, though, growth has 
been flat among blacks and poorer Americans.

Of the Americans with no Internet access at all, about a third say they 
have no interest in logging on, even at dial-up speeds. Nearly 20 
percent of nonusers had access in the past but dropped it. Older and 
lower-income Americans are most likely to be offline.

Pew's telephone study of 2,251 U.S. adults, including 1,553 Internet 
users, was conducted April 8 to May 11 and has a margin of sampling 
error of plus or minus 2 percentage points. The error margins for 
subgroups are higher — plus or minus 7 percentage points for the dial-up 
sample.

-- 

Gregory S. Williams
gregwilliams(at)knology.net
k4hsm(at)knology.net

http://www.etskywarn.net
http://www.twiar.org
http://www.icebearnation.com


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