[I've been a happy TracFone customer for several years. I buy a year's 
worth of service at a time. Costs work out to about $8.50/month 
including 1050 minutes of talk time for the year. Unused talk minutes 
roll over in full when you renew.]

February 21, 2009

Giving Up the Cellphone Contract
By JENNA WORTHAM
NY Times

http://www.nytimes.com/2009/02/21/technology/21prepaid.html?ref=technology&pagewanted=print


Maybe Tony Soprano was onto something. As the lead mobster in the HBO 
series “The Sopranos,” he and his crew often turned to prepaid 
cellphones, presumably to avoid wiretaps.

But now these pay-as-you-go phones are winning over fans for different 
reasons — recession-battered consumers are buying them as a way to cut 
costs and avoid the lengthy contracts and occasional billing surprises 
that come with traditional cellphone plans.

“Frugal is the new chic,” said Joy Miller, 33, a piano teacher in 
Aubrey, Tex. After almost a decade on contract plans with Verizon 
Wireless, Mrs. Miller and her husband decided this month to test-drive a 
few prepaid plans, including MetroPCS. “In today’s economy, it’s not 
cool to pay $120 a month for a phone. It’s a waste of money.”

Although prepaid phones remain a fraction of the overall mobile phone 
market, sales of the category grew 13 percent in North America last 
year, nearly three times faster than traditional cellphone plans, 
according to Pali Research, an investment advisory firm. For the first 
time in its history, T-Mobile has been signing up more new prepaid 
customers than traditional ones. And Sprint Nextel is betting that a new 
flat-rate prepaid plan will help it wring more value from its struggling 
Nextel unit.

Any stigma attached to the phones — they are a common prop in any show 
or movie about gangs and spies — is falling away as prices drop and the 
quality of the phones rises. Prepaid carriers like MetroPCS, Virgin 
Mobile and Sprint’s Boost Mobile division now offer sleeker handsets, 
better coverage and more options, from 10-cent-a-minute calling cards 
that customers refill as needed to $50-a-month, flat-rate plans for 
chatterboxes who want unlimited calling, Web browsing and text messaging.

The savings can be considerable. An AT&T customer with an Apple iPhone 
on a traditional plan pays at least $130 a month, excluding taxes and 
fees, for unlimited calls and Web use. Compared with the $50-a-month, 
all-inclusive prepaid plans, the iPhone owner pays nearly $1,000 more 
over the course of a year.

Prepaid customers typically have to buy their phones without the 
subsidies offered with a contract. When Jerry Cruz, a manager at a 
tanning salon in Manhattan, switched to T-Mobile’s prepaid service, he 
paid more than $300 apiece for Sidekicks, which feature keyboards and 
cameras, for himself and his daughter. But, he said, he saves at least 
$40 a month compared with his previous contract with Sprint. “Every 
dollar I save goes towards something else.”

MetroPCS, a carrier based in Dallas that sells only prepaid plans and 
just added New York and Boston to its network, said it has seen a lot of 
interest from people who are “cutting the cord,” or abandoning their 
landlines to use only a mobile phone.

“Over 80 percent of our users use our phone as their primary phone,” 
said Tom Keys, the company’s chief operating officer. MetroPCS added 
520,000 subscribers in the fourth quarter, the biggest quarterly gain in 
its six-year history. MetroPCS finished 2008 with more than five million 
subscribers, a 35 percent increase over 2007.

Charlie Bournis, owner of Champion Wireless in Brooklyn, said his 
prepaid business doubled in the last year while sales of traditional 
contract plans plunged.

“In 2001, we would sell upwards of 100 contracts per month,” he said. 
“Now, maybe we do 10.” The store sells 100 prepaid refill cards each 
week, he said.

Boost Mobile’s $50 unlimited-everything prepaid plan, introduced last 
month, has helped stoke demand, said Mr. Bournis.

“Over the holidays, all of our Boost Mobile handsets were just 
collecting dirt,” he added. “After they announced the $50 plan, they 
sold out within a week. It doesn’t make any sense to get a contract 
anymore.”

Prepaid plans are generally offered in two flavors. Customers can buy 
pay-as-you-go cards, with $20 providing 60 to 200 minutes of calling 
time that must be used within a specified period. Some prepaid companies 
also offer flat-rate monthly plans that resemble traditional plans 
except that customers pay upfront and have no continuing commitment. 
Customers can even switch back and forth between the types of prepaid 
plans depending on their needs.

Wireless carriers are ambivalent about the growing popularity of prepaid 
services. They would prefer to sign up customers with good credit to 
long-term contracts. But as the overall mobile phone market becomes more 
saturated, they are looking for growth wherever they can.

Sprint and T-Mobile, the No. 3 and No. 4 carriers in the country, are 
particularly aggressive about courting prepaid customers. In the fourth 
quarter, 355,000 of the 621,000 customers that T-Mobile added were 
prepaid users.

Prepaid phones are not for everyone, said Peter Pham, chief executive of 
BillShrink, which offers free analysis of consumers’ cellphone bills and 
recommends cheaper plans that match their calling patterns. Some 
carriers, like MetroPCS or Leap Wireless International’s Cricket, have 
limited networks or charge extra for roaming outside regional zones.

The trick, he said, is for consumers to figure out their calling needs 
and pick the plan that make sense. “Saving $15 to $20 a month is a big 
deal these days,” Mr. Pham said.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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