http://www.pcmag.com/article2/0,2817,2355286,00.asp
11.04.09
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by Michael Muchmore

With all the clamor about Facebook and Twitter, people forget that
there's a Web service that's been around longer and attracted over 600
million users worldwide: MSN.com.

Microsoft has decided to give the site a new haircut, and add some new
features like integration with social networking sites, including
Facebook and Twitter, according to Bob Visse, senior director of MSN,
who met with PCMag.com staff last month to show off the new web
information portal.

In fact, Visse told PCMag that 52 percent of MSN users also use
Facebook, and 14 percent also use Twitter. The new design cuts links by
50 percent, and gives more prominence to Bing search and one main story
in a rotating "carousel" of the day's top five news and lifestyle
stories.

"The old design had way too much stuff on the page," Visse told us. "We
really changed the way the navigation works on the page. It's much
cleaner, [a] much more simplified design, and we can dynamically load
content from tabs, so that you don't have to click through to another
page. One of the things that came through in all our research was that
more and more people use their home page as a 5 to 7 minute "info
snack." The main areas we invested in are to fix the design, use
technology to improve relevance, harness search, local content, video,
and social networking."

The new MSN Local Edition section provides local media and community
news based on a user's ZIP code. And the site is moving towards offering
longer-format video, rather than the few minutes people devote to
YouTube, with content from MSNBC, FOX Sports, Hulu and Hearst.

Using the New MSN
On visiting the new home page, I was first struck by its cleaner look,
with a larger expanse of white background rather than all of the blue
framing in the current MSN.com. The page is much less deep than before,
and it loads faster. The lead stories are more prominent. Gone are the
sea of links at the top of the page, for things like Dating, Airfares,
Horoscopes, Yellow Pages, and more. Six clear links at the top offer
"News," "Entertainment," "Sports," "Money," "Lifestyle," and "More".
Resting the mouse over any of these drops down several subcategory
choices, such as MLB (Major League Baseball) for Sports, and Travel
under Lifestyles - all the same links are there, but better organized.

Those top choices let you drill down into more specific topics, but
below the middle of the page, you encounter seemingly redundant choices
- "Latest," "MSNBC," "FOX Sports," "Celebs," "Finance," "Lifestyle," and
"Games". Instead, these are tabs to the latest content from the source
publications. Scrolling down reveals stock quotes, weather, and tabs
from Local, Movies, Jobs, and Maps. In the lower center is Popular
Searches (which the new Yahoo home page places way more prominently at
the top), and the ability to create shopping-specific searches.

At the lower right, below a sizable display ad, is your mail and social
networking control panel. The latter has three tabs for Windows Live,
Facebook, and Twitter, and I was easily able to incorporate my Facebook
updates into the module after granting a few permissions. The Windows
Live stream, which you set up at live.com, can in turn incorporate many
more social sources, such as Yelp, Flickr, and Pandora.

The local weather is handy to have, and three-hour and five-day
forecasts are a click away. Clicking on Local news took me to a Local
Edition page, with choices for news, weather, sports, movies & events,
restaurants, gas & traffic, and maps presented in the left-hand nav bar.
Clicking on map searches took you to a separate Bing page; it would be
nice to get Bing results integrated onto the MSN page. One nitpick: the
preview site couldn't find any local events for my neighborhood, aside
from movies and major sporting events across the river.

In all, the new site is a step up from the previous MSN, and makes it
easier to gather your interests onto one page, unless you're the type of
tinkerer who likes to set up a Netvibes or My Yahoo personalized portal.
The new MSN will be on view at preview.msn.com beginning on Wednesday,
and will roll out to all viewers by early next year.
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