March 19, 2011

The Wristwatch Is Reimagined. Will Young Shoppers Care?
By RANDALL STROSS
NY Times

http://www.nytimes.com/2011/03/20/business/20digi.html?ref=business&pagewanted=print


HOW many tiny keypad buttons can fit on one wristwatch? At least 28. 
That’s the number that Hewlett-Packard packed onto its first watch, the 
HP-01, in 1977. It was such a strange hybrid of watch and algebraic 
calculator that calling it a mere watch or a calculator would not do it 
full justice. So HP called it a “wrist instrument.”

It was a commercial flop.

Years later, the cellphone would become an ubiquitous, multifunctional 
device that, incidentally, showed the time. As a result, many people 
younger than a certain age have never acquired the habit of wearing a 
wristwatch. That’s hardly news, but here’s what does surprise: H.P. and 
a few other companies are talking up wristwatches again, almost as if 
the cellphone had never appeared. It’s an idea that strikes me as 
oblivious to the consumer electronics landscape.

Last month at an H.P. event in Shanghai, Phil McKinney, the chief 
technology officer of the company’s personal systems group, displayed 
the MetaWatch, a prototype developed by Fossil that he described as the 
first generation of “the connected watch.”

This version has Bluetooth, but the long-term vision is to give it the 
wireless capability to be the hub of every Internet-ready portable 
device you own — phone, laptop, tablet. The MetaWatch would be “the 
mobile Wi-Fi hotspot on your wrist,” Mr. McKinney said in the presentation.

During an interview this month, he told me that he gave a talk in 2006 
about his conception of the “connected watch” of the future. At the 
time, wireless carriers were saying that all kinds of digital devices, 
including laptops, would join cellphones in having their own built-in 
wireless radios for connectivity.

“Why not take all the radios and aggregate them into one device?” he 
suggested then. That one device would be the wristwatch.

It was an idea, nothing more. But last year, Mr. McKinney said, he 
received a call from Fossil. Executives there had heard his 2006 
presentation, had been captivated by the vision, and had set about 
building two prototype watches — one with hands and another with digital 
numbers. It was the one with hands that he showed in Shanghai.

In our conversation, I told him that so little information could be 
displayed on the watch’s face — there is a small, scrollable window at 
the top and another one at the bottom — that it seemed nearly useless. 
But he said it would be enough for alerts, able to notify the wearer, 
for example, “when you’ve got 4 more e-mails, 3 Facebook updates and 10 
Tweets.” He said buttons on the watch could be programmed to dispatch 
canned responses.

Mr. McKinney, who is 50, said that young consumers who are unaccustomed 
to wearing watches would still find the MetaWatch appealing. They’d use 
it, he said, for purposes other than timekeeping. “I hit a button and — 
boom — I’m checked in at Foursquare,” he offered as an example.

Has Fossil, the watch’s developer, tested the concept on focus groups or 
done other market research? Does it have definite plans to bring it to 
market? It’s not clear. Fossil declined a request for an interview or 
for comment. Marshal Cohen, chief retail analyst of the NPD Group, does 
not see the product’s appeal. The MetaWatch, he said, “was the right 
idea — five years ago.”

“But we now have a communications hub: the smartphone,” he added. 
“Technology has passed the MetaWatch by.”

Over all, the casual-watch market in the United States has hardly 
shriveled. According to NPD’s data, the industry had sales of about 
$2.35 billion in 2010, up 4 percent from 2008. In those two years, sales 
were up 33 percent within the 35-to-44 age group and 104 percent for 
those 65 and older.

Sales to the 18-to-24 age group, however, fell 29 percent. And Mr. Cohen 
says he doesn’t think that many of today’s young adults will ever adopt 
the watch-wearing habit.

Catherine Moellering, executive vice president at Tobe, a retail 
consulting firm, does see a new interest in watches among 
11-to-17-year-olds, but she says it derives from novelty.

“The watch had disappeared so completely to these young consumers that 
today they could discover watches as if they had never been around 
before,” she said. Still, she said, this inexpensive accessory has 
uncertain prospects of leading to a lifetime habit.

Watches have always been a fashion accouterment as well as a utilitarian 
instrument. But Ms. Moellering sees young consumers paying less 
attention not only to watches, but also to the entire world of fashion. 
Fashion “is not as exciting as technology,” she said. “No store at the 
mall is as full as the Apple Store.”

Apple does not sell a watch, but you can buy watchband kits from LunaTik 
that are designed to hold a current-generation iPod Nano on the wrist. 
But the Nano has no wireless capabilities.


ANOTHER company, Allerta, has a Bluetooth-enabled watch that can be 
programmed to show alerts and brief text messages — not unlike those 
imagined by Mr. McKinney — that draw upon a nearby smartphone or PC.

But do we need alerts? Messages of all kinds are coming into our 
smartphones — we know that without having to check. So wearing a second 
device to tell us to look at the first device seems superfluous.

Such a watch will supply information about information. Meta indeed.

------------------
Randall Stross is an author based in Silicon Valley and a professor of 
business at San Jose State University.

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