When GPS Confuses, You May Be to Blame

By RANDALL STROSS
September 1, 2012

The turn-by-turn instructions of GPS-based navigation systems, 
ingeniously designed though they may be, can't always save us from 
ourselves.

Consider the experience of a man from San Diego who flew to the East 
Coast and picked up a GPS-equipped rental car at the airport. After 
20 minutes, he sensed he was headed in the wrong direction. Then he 
realized that he had unthinkingly entered his California address as 
his destination.

"The navigation system had dutifully set a route back to his home in 
San Diego, 3,000 miles away," said Barry Brown, co-director of the 
Mobile Life Center, based in Stockholm, which does research on mobile 
communication. The incident happened to a friend of his.

Mr. Brown is co-author of a recent paper titled "The Normal Natural 
Troubles of Driving With GPS." The paper illuminates a drawback of 
GPS technology: that it is designed for docile drivers whose 
navigational skills have atrophied.

The field work for the study was done last year. Dr. Brown, who was 
then teaching at the University of California, San Diego, and a 
student assistant, Allison Primack, installed two video cameras in 
cars to record students and their parents as they drove with personal 
navigation systems of various kinds. The videotapes captured the 
turn-by-turn instructions, the drivers' responses, and, when things 
went badly and passengers were present, the in-car conversations 
about what to do - expletives included.

After analyzing the videotapes of their subjects' trips, the 
researchers constructed a typology of navigation "troubles," 
including destination, route, sensing of the car's location and 
timing of a given turn instruction.

Human error, as it turns out, was responsible for many of the 
problems that occurred. When a driver exited the highway to pick up 
cupcakes while en route to another destination and wanted to return 
to the highway, her passenger entered the wrong highway junction for 
the device to use in recalculating the route, so the turn-by-turn 
directions were wrong.

...

http://www.nytimes.com/2012/09/02/technology/gps-and-human-error-can-lead-drivers-astray-digital-domain.html

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