Comcast Agrees to $1 Million Settlement
- Mar 16, 2006 11:00 PM (AP Online)
BOSTON (AP) -- Comcast Cable Communications Holdings Inc. has agreed
to pay $1 million in a settlement with Massachusetts that also
requires the company to change its advertising and customer service
practices.
The agreement is the culmination of a two-year investigation, spurred
by hundreds of customer complaints filed with the state attorney
general's office and the Better Business Bureau.
Many of the complaints were from AT&T Broadband, which was acquired
by Comcast Corp. three years ago, and the company has worked to
improve customer service, Comcast spokeswoman Shawn Feddeman said.
...
- http://finance.lycos.com/home/news/story.asp?story=56763036
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