Site-Lookup Service Foils Fraud

By Ryan Singel
Wired News

02:00 AM Jul, 10, 2006

http://www.wired.com/news/technology/0,71345-0.html?tw=wn_index_1


Few netizens think about the internet's domain name system: the 
architecture that invisibly translates a browser's request for, say, 
wikipedia.org into the numeric IP address where the site is hosted.

But a new startup is hoping to make DNS into a household word and usher in 
an age where smarter DNS service is offered competitively, like e-mail 
service or spam filtering today.

The OpenDNS system, which will open its servers to the public Monday, wants 
to be a more user-friendly name resolution service than those provided by 
ISPs, with technology to keep fraudulent sites out of its listings, correct 
some typos and help browsers look up web pages faster.

Setting up an internet connection to use OpenDNS is about as difficult as 
setting up a POP3 e-mail account, and more advanced users can tinker with 
their router settings to make the change across a small network.

In return, sites like the notoriously sluggish MySpace.com load 
significantly faster, thanks to the way OpenDNS caches IP addresses. Users 
who type "wordpres.sorg" or "craigslist.or" into their browser's address 
field are automatically routed to the correct address, instead of getting a 
404 error page.

Those who click on a link in a phishing e-mail that attempts to take them 
to a fake site and con them into entering their credit card number won't 
even make it to the website, if OpenDNS knows about it.

OpenDNS can identify the sites both from monitoring abnormal DNS behavior 
and from relationships with services like Spamhaus that track online 
fraudsters.

"In short, it's a safer and faster DNS service," says OpenDNS CEO David 
Ulevitch, who already runs a DNS company called EveryDNS that lets websites 
list their home address for free.

But the long answer to the question of why he started the service is far 
more interesting.

Ulevitch's seven-person startup is an attempt to revolutionize a layer of 
the internet's architecture in order to clean its underbelly of scammers 
and spammers.

While working at EveryDNS, Ulevitch and his team started clearing out 
listings for fake PayPal sites and IP addresses controlling botnets of 
compromised computers. They grew frustrated with the knowledge that were 
only cleaning up their small section of the internet.

"The problems we are trying to solve, such as phishing and malware, these 
are social DNS problems, not technical," Ulevitch says. "Recursive DNS 
servers are the root of the problem. None of these attacks work without 
DNS. We set out to create a DNS server and DNS service that provides 
intelligence and transparency into the way recursive DNS service works."

The startup hopes to make money when users type in a nonexistent domain 
name, such as schwinnbicyclepumps.com.

Currently, web surfers simple get an error message when they attempt to 
navigate to an unused domain. OpenDNS users will instead be routed to a 
company server that will present a list of search engine results and paid 
advertisements.

The web-interception service currently lacks ads and isn't very useful -- 
it doesn't break up "schwinnbicyclepumps.com," for example, into discrete 
words -- but the company plans to fix these details once it has a user base.

The tactic could be controversial, as it is reminiscent of VeriSign's Site 
Finder project, which it unilaterally launched in September 2003.

VeriSign, which controls the .com and .net top-level domains through a 
contract with the U.S. government, began directing users who mistyped 
domains names to its own servers, where it presented paid search results. 
The move outraged the technical community and eventually led to an ICANN 
commission report (PDF) condemning the practice and an unsuccessful 
VeriSign lawsuit against ICANN.

But OpenDNS' approach is very different from VeriSign's, according to DNS 
expert Allison Mankin, an independent consultant who helped write the Site 
Finder report and works with the Internet Engineering Task Force.

"The important difference is this is your DNS service provider and not the 
provider of the support infrastructure of top-level domains," Mankin says.

But to avoid problems, the service should strive for transparency, says 
Mankin. "It would be good to have an audit trail or log, so a user could 
look up and see why the service has refused to provide resolution."

Mankin's sentiments are echoed by Rick Wesson, who runs a company called 
Support Intelligence that sells data on bad actors to OpenDNS. Wesson's 
service on the ICANN board with Mankin got him named as a defendant in two 
lawsuits filed by Verisign.

"One of big things with Site Finder is that they did it for some 60 million 
domains," Wesson says. "I don't know how long it will take for OpenDNS do 
that. OpenDNS is actually able to provide some defense for people who use 
their service, and I have not seen anyone use DNS like a firewall. But the 
internet and the market can decide if they are doing a good thing."

OpenDNS may also face legal challenges if the company's paid search results 
show up on unassigned domain names that match other companies' registered 
trademarks. Google has been hit with a number of such suits over its 
AdWords program. A lawsuit filed by Geico, an insurance company, was 
dismissed in 2004; another suit filed by home-decorating firm American 
Blind is ongoing.

Current beta testers, pulled from the EveryDNS.net, are also begging 
OpenDNS to redirect clear typos, such as "wikepedia.org" (instead of 
"wikipedia.org"), away from typo-squatters who set up pages with 
advertising to cash-in on errant keystrokes, something Ulevitch seems game 
to implement.


=================================================
George Antunes                    Voice (713) 743-3923
Associate Professor               Fax   (713) 743-3927
Political Science                    Internet: antunes at uh dot edu
University of Houston
Houston, TX 77204-3011         



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