Couric Listens, but Who Will Watch?
By David Carr
NY Times

Published: July 17, 2006

http://www.nytimes.com/2006/07/17/business/media/17carr.html


MINNEAPOLIS is just the kind of place that Katie Couric had in mind when 
she decided to go on a six-city “listening tour” to build anticipation for 
her fall debut on the “ CBS Evening News.”

A well-read place with a virulent streak of civic-mindedness, Minneapolis 
is one of those middle places where news is discussed, consumed and 
analyzed. And, although Ms. Couric had never previously found a reason to 
visit, Minneapolis is a splendid place to live if you disregard that six 
months a year you need to wear a spacesuit against the cold. She even made 
a pilgrimage to the statue of Mary Richards, the hat-throwing newswoman 
played by Mary Tyler Moore — the implication being that Ms. Couric is 
“going to make it after all.”

So what did she hear? We don’t know for sure, because reporters were not 
among those handpicked — including many local notables and functionaries — 
to listen to all the listening in a private room of the new Minneapolis 
public library.

In spite of the lack of access, or perhaps precisely because of it, there 
were a few bumps in the séance of Minnesota Nice. Matt Bartel, a blogger 
for the local MNspeak.com, who had been invited, posted from his BlackBerry 
that he was in the audience. Press agents for WCCO television, the local 
CBS affiliate, came up and asked for his reporter’s notebook. After some 
negotiations, according to The Star Tribune and Mr. Bartel, they settled on 
confiscating his pen, for what that was worth when you realize that they 
left him still in possession of his BlackBerry. Regardless of what she 
learns on her listening tour, Ms. Couric’s engagement with new media could 
use a little work. (To everyone’s relief, the pen was returned after the 
event.)

FORTUNATELY Ms. Couric, I was in Minneapolis for the week, so I was able to 
help CBS out with a listening tour of my own in the local self-serve 
laundries, restaurants and bars. Give or take the dozens of people who 
declined to talk to me — Minnesotans are famously proud of their humility — 
I found some very encouraging news for Ms. Couric.

It turns out that people here, all kinds — black, white, young, old, 
liberal and, well, liberal — adore her. And why not? She is, by all 
accounts and evidence, funny, smart, nice and pretty.

But there was also some discouraging feedback: many of the younger people I 
asked about Ms. Couric or the evening news responded as if I were an 
archaeologist inquiring about a quaint custom dating back centuries. Unless 
Ms. Couric was planning on setting herself on fire every night, few people 
thought they could find a way to be home at 5:30 in the evening (Central 
Standard Time) to gather around the television set.

Chris Campanella, who works at a nightclub in downtown Minneapolis, had 
stopped by Eli’s Bar and Grill on Hennepin Avenue to work his way through a 
plate of chicken wings. He dropped the kind of quote that should warm the 
cockles of every corner office at CBS headquarters.

“I have no problem with her doing the news,” he said, “She is smart and 
informed, with a well-known history of being a quality reporter. There is a 
world of reasons to try it. Network news has been too masculine for too 
long. You know, Rather, Jennings and Brokaw.”

Still, Mr. Campanella, who seemed pretty smart and well informed himself, 
had no idea that Dan Rather had been nudged out, that Tom Brokaw had 
retired or that Peter Jennings had died.

But then, that may be part of what is driving Ms. Couric’s ascension and 
her listening tour. Millions of people who have not watched the evening 
news in years will tune in come September, and even those who are there to 
check hair and make-up may find something relevant enough to stick around 
on the following nights.

Tom Madryga, a local trucker who was doing his laundry in southwest 
Minneapolis, will stop by for a look, even though he has already made up 
his mind on Ms. Couric.

“I don’t care for her. She’s too liberal for me,” he said. “But I will be 
watching in the beginning, because I’m curious just like anybody else. It 
seems like a big jump to me.”

A few machines away, Liz Post, who runs a personal shopping business, was 
hustling to get through a few more loads. She lives in a news-interested 
household and is looking forward to a new reason to watch a form that has 
changed little in decades.

“Maybe they will stop repeating the same story over and over,” she said. 
“Maybe they have to do that, but it is pretty dumbed-down to begin with. 
It’s like, ‘I get it, let’s move on.’ ”

At the Dunn Brothers coffee shop a few doors away, Bill McGill — he’s more 
an Economist magazine man than a TV watcher — displayed a shocking level of 
cynicism about the shocking level of cynicism that he says he thinks is 
driving the listening tour.

“It’s clear she came for show,” said Mr. McGill, who owns an executive 
search firm. “She isn’t going to use what she has learned, it’s just soft 
promotion. It seems very much like what a politician would do.”

There may be a reason for that. Ms. Couric’s personal publicist, Matthew 
Hiltzik, organized Hillary Rodham Clinton’s listening tour when she was 
considering running for the Senate in New York. But it is worth recalling 
that Ms. Clinton, who seemed to start from a very deep hole, got off to a 
remarkably productive, popular start once she was elected.

Ms. Couric’s tour — which also had stops in San Diego, San Francisco, 
Dallas-Fort Worth, Denver and Tampa, Fla. — left some wondering who was 
listening to whom.

“How can regular people participate in something they only read about the 
day after?” said Patrick Lopez de Victoria at the coffee shop, giving the 
item about the visit in the daily paper a loud flick with his finger. “If 
they wanted regular people, they should have held a public event on the 
Nicollet Mall or the Mall of America.”

Leon Trawick, a lawyer from Minneapolis who stopped in for a drink at J. D. 
Hoyt’s, a steakhouse in downtown Minneapolis, said the opinions he was 
interested in seeing expressed should be on the newscast itself.

“Africa is a mess, the Middle East is blowing up, but I don’t see any teeth 
in any of these stories,” he said. “People are already informed. You have 
to give me something more — tell me what you think the truth is — to expect 
me to take the time to tune in network news.”

It is clear that the battle that Ms. Couric will be confronting this fall 
is less uphill than up against a wall — one composed of real-time data that 
leaves very few stones unturned by the end of the day.

“I like her. I watched her this morning,” said Stephen Paul, an investment 
banker who was at the bar at J. D. Hoyt’s, warming up for dinner. “I have 
Bloomberg, CNN and all of the information coming at me over the Internet 
every day. By the time I get home, I pretty much know what I need to know 
and could use a little peace and quiet.”


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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