Your Image Is Everything
Protection Against Computer Calamities: A Snapshot of Your Hard Drive

By Jerre,y Wagstaff
Wall Street Journal

July 28, 2006

http://online.wsj.com/article/SB115401932056119282.html?mod=technology_featured_stories_hs


A few weeks back, I wrote about the principles of backing up your data 
("The way forward: Back up," June 16) and promised I would then tell you in 
more detail how to do so. But first, let's address the worst-case scenario: 
You lose everything when your laptop catches fire. (It happens -- trust 
me.) Then your concern isn't just losing the photos of Timmy's first steps; 
it's getting your whole life back. If your hard drive dies -- and it will, 
one day -- you will be looking for a way to restore things to as recent a 
state as possible. Backing up individual files is important, and something 
we'll go into later, but the cornerstone of your strategy should be having 
a backup of your whole computer.

This is why the first step I want to tackle is the disk image: taking a 
snapshot of all the data on your hard drive and recording that snapshot on 
a separate device, whether it's another hard drive, or disks such as CD-Rs 
or DVDs. This isn't about copying files from one place to another, but 
using software that creates a kind of replica of what's on your hard drive, 
but compressed into a single file, which can then be restored should 
something go wrong.

It's not particularly popular among nongeeks, because it can be rather 
challenging to do, but it makes a lot of sense. For one thing, the prices 
of hard drives have fallen precipitously. For another, the process has 
gotten easier and isn't as time-consuming as you might think: When I took a 
snapshot of my 40-gigabyte hard drive, it took about half an hour. The 
payoff is obvious: Even if your hard drive crashes, or weird stuff starts 
happening because of a virus, you can restore the backup image and you'll 
be back in action in a few hours.

So how does one do this? Well, first you need the hardware. You need your 
computer, with either a CD burner or DVD burner attached to it. Or, even 
better in my view, a hard drive connected directly to your computer. (If 
it's a desktop computer or one of those laptops that have space for two 
hard drives, it can be inside. If not, the hard drive can be an external 
one.) Then you need the software. For Mac users, Carbon Copy Cloner 
(www.bombich.com/software/ccc.html; free, but donations welcome) has a good 
reputation. The most popular Windows program is Norton Ghost ($70 from 
Symantec Corp.), but I had problems launching it, so much so that I ditched 
it. Another promising-looking program, FarStone Technology Inc.'s RestoreIT 
($60), also failed at the first hurdle -- installation problems this time. 
One that did work for me was Acronis Inc.'s True Image Home ($50), which 
has an acceptable interface and one of those wizard things that take you by 
the hand and lead you through the process. This makes it all quite simple: 
Select "backup" and then just answer the questions.

These programs will then create what is called a disk image on your other 
hard drive or the CD/DVD. The image is one file, large because it's a 
snapshot of all your data, but quite a bit smaller than the data it is 
capturing because it's compressed. It will probably still be too big for 
any one CD to hold, and it may be too big for a DVD -- in which case the 
software slices the image file into smaller bites that can fit on each disk.

Now you have a backup of your entire hard drive. Should something go wrong 
with the original, you can restore it to the state it was in when you made 
the image. But you need to take one more step first, so you can restore the 
backed-up version even if your main hard drive is no longer functioning: 
Create what is called a boot-up disk. This is (usually) a CD-ROM that, if 
it's inside your CD-ROM drive when you turn your computer on, will bypass 
your computer's hard drive and load the basic operating system files that 
make it run. This backup CD is your spare key to the computer. Keep both 
the disk image and the boot-up disk in a safe place.

Now, it's important to note what these disk images are and what they 
aren't. A disk image will save all your files -- including your 
all-important program files -- from any disaster that may befall your hard 
drive. You're not going to be able to look inside the image file to 
retrieve individual files, should that be all you're looking for. It's all 
or nothing: You either restore the whole of your hard drive or nothing. 
They're also only as good as the time you made them: If you made a disk 
image six months ago, it isn't going to know what's been going on in your 
computer since then. Finally, a disk image isn't infallible. David 
Weinberger, a fellow at Harvard Berkman Center, a Harvard Law School 
project that researches the relationship between the Internet and society, 
uses them, but says they have sometimes failed on him. The reason can be 
anything from a faulty image file to flaky storage media. "Sometimes you 
can get the data back and sometimes you can't," he says.

That's why you need to follow the ABCs of disk imaging: A) Do it as often 
as you can and, if you have the space and time, make two copies each time. 
B) If you're backing up to a hard drive and you can afford the space, don't 
overwrite previous images; if one of them fails, you'll still have another. 
If you're backing up to a CD or DVD this shouldn't be an issue; just make 
sure you include dates on the label. And, most importantly: C) Don't rely 
on any one system. A disk image is just your first line of defense.


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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