Carfrey, Tim (US - Glen Mills) wrote:
> Product Version MediaWiki 1.15.1 PHP 5.2.8 (cgi-fcgi) MySQL 5.1.30-community
> . URL: Our WIKI is only internal. So I can not give you the url, but it is 
> the basic upload link.
> When uploading a file from a slow link or over VPN my users are getting the 
> following error.
> FastCGI Error The FastCGI Handler was unable to process the request.
> Error Details: . The FastCGI process exceeded configured request timeout
> . Error Number: 995 (0x800703e3).
> . Error Description: The I/O operation has been aborted because of either a 
> thread exit or an application request. HTTP Error 500 - Server Error. 
> Internet Information Services (IIS)
> Can anyone help me. The user is uploading a 8mb files and the limits are set 
> to 100mb.
> 
> Timothy C. Carfrey Sr.
> Sr. Application Engineer
> Deloitte Touche Tohmatsu
> 
> [email protected]
> www.deloitte.com

The message is self-explaining. Uploading 8mb files over your VPN takes
more time than the configured timeout.
You can:
*Increase the FastCGI timeout.
*Have your users upload only from the intranet, where they don't go
through the slow VPN link.


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