Ewww, let's not mix support requests with bugs and work tasks, that will
make searching impossible.

On Sun, Mar 29, 2015 at 8:04 AM, James Forrester <[email protected]>
wrote:

> On 29 March 2015 at 07:55, Federico Leva (Nemo) <[email protected]>
> wrote:
>
> > See https://phabricator.wikimedia.org/T31923#1160268
> >
> > Question by HappyDog: «However, one does have to question why we use the
> > wiki for these purposes at all. We don't use the wiki for internal issue
> > tracking, so I'm not sure why we are using it for support. I am not aware
> > of any other company or open source project that would consider using a
> > wiki for handling support issues - it is clearly the wrong tool for the
> > job».
> >
> > What software/site to use for https://www.mediawiki.org/
> > wiki/Project:Support_desk ?
> >
>
> ​
> Phabricator.
>
> ​J.
> --
> James D. Forrester
> Product Manager, Editing
> Wikimedia Foundation, Inc.
>
> [email protected] | @jdforrester
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-- 
Best regards,
Max Semenik ([[User:MaxSem]])
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