All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
In OPS System Management --> Enter/Edit TermServers, PCs, RemoteHosts. You can try changing the "Negotiate Remote Read Prompt?" from "Y" to "N" for your remote transcriptionists' VPN devices. This seemed to improve performance for us. This problem was also posted on the L a few weeks ago and I recall a couple of other sites saying that changing this prompt helped them too. John O'Donnell MIS Analyst Cape Cod Healthcare -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Nancy Copeland Sent: Friday, March 03, 2006 7:50 AM To: [email protected] Subject: [MEDITECH-L] DPT - Slow Response when typing off site All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Hello everyone. We are a Magic 5.4 site and have been using DPT for our health record transcription since October. We are currently in the process of trying to set up our transcriptionists so they can work from home. They will come in to a VPN connection via their high speed internet connection at home. We've had reports that when they are typing in DPT (they type directly in DPT * don't use the rich text editor) , there is a noticeable delay *they are typing ahead of the screen display. This also means that when they backspace out a word, the cursor often ends up deleting letters in the previous word. This wouldn't be such a problem for an average speed typist, but for the transcriptionists it is. There is no delay at all when they work on site. Has anyone else ever experienced this type of thing? I don't know that it's limited to DPT * one of our network techs said that when he's in Meditech from home the response can be a bit jerky. Any help would be appreciated! Thanks, Nancy Nancy Copeland Administrative Applications Consultant Information Technology (Charter Place Site) IWK Health Centre 5850/5980 University Avenue PO Box 9700 Halifax, NS B3K 6R8 Canada Phone:(902) 470-6620 Fax: (902) 470-7458 e-mail: [EMAIL PROTECTED] _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l ************************************************************ This email and any files transmitted with it are confidential. And intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please contact the system administrator for Cape Cod Healthcare. [EMAIL PROTECTED] ************************************************************ _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
