All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
We did this also an noted a problem with RAD losing transcription They would be typing and a message would appear The radiology transcriptions are stating that randomly when they file an addendum or a report they are getting the messages "Exiting Will Result In Deletion Of Addendum Information Entered. Exit Anyway - OK" or the same message with report instead of Addendum. They are stating that it doesn't matter if they pick "No" they still lose their report/addendum and have to type it over again. This has happen repeated times to more than one user. Derrick Goode Elk Regional Health Center 763 Johnsonburg Rd. St.Marys PA 15857 F - 814-788-8076 W- 814-788-8661 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rhonda Feldbauer Sent: Monday, March 06, 2006 9:12 AM To: Nancy Copeland Cc: [email protected] Subject: RE: [MEDITECH-L] DPT - Slow Response when typing off site All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Yes, just a few weeks ago! Although, for us, it was typing in RAD. I got this response below from Jay Gilmore at Crisp Regional. This fixed our problem! Thanks Rhonda Feldbauer Applications Analyst Newnan Hospital ~~~~~~~~ We are MAGIC 5.4.3, but check the following in OPS: --1. System Management -> 20. Enter/Edit TermServers, PCs, RemoteHosts --Pull up your VPN devices and check your "Negotiate Remote Read?" parameter. If it is "Y", it needs to be changed to "N". We had the same problems with a remote transcriptionist connecting via VPN. Our radiology consultant told us to do this, and when we did, our remote transcriptionist noticed a big difference in the typing. This solved our problem. I hope this solves your problem as well! Thanks, Jay Gilmore Systems Analyst Crisp Regional Hospital -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nancy Copeland Sent: Friday, March 03, 2006 7:50 AM To: [email protected] Subject: [MEDITECH-L] DPT - Slow Response when typing off site All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Hello everyone. We are a Magic 5.4 site and have been using DPT for our health record transcription since October. We are currently in the process of trying to set up our transcriptionists so they can work from home. They will come in to a VPN connection via their high speed internet connection at home. We've had reports that when they are typing in DPT (they type directly in DPT * don't use the rich text editor) , there is a noticeable delay *they are typing ahead of the screen display. This also means that when they backspace out a word, the cursor often ends up deleting letters in the previous word. This wouldn't be such a problem for an average speed typist, but for the transcriptionists it is. There is no delay at all when they work on site. Has anyone else ever experienced this type of thing? I don't know that it's limited to DPT * one of our network techs said that when he's in Meditech from home the response can be a bit jerky. Any help would be appreciated! Thanks, Nancy Nancy Copeland Administrative Applications Consultant Information Technology (Charter Place Site) IWK Health Centre 5850/5980 University Avenue PO Box 9700 Halifax, NS B3K 6R8 Canada Phone:(902) 470-6620 Fax: (902) 470-7458 e-mail: [EMAIL PROTECTED] _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
