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======================================

The issue could be MICROSOFT word 98,2000,2003 etc being on users PCs
earlier and may be you are having a lower version word on Citrix server.
Try placing the latest version - 2003 on Citrix for ITS. This might
resolve the issues.


Sincerely,

Hemant Bhatt

Application Specialist
Lead HIS-RIS Integration
Production Systems 
Hamilton Health Sciences  
Information Technology 
1200 Main Street West 
Hamilton, Ontario L8N 3Z5 
Phone: (905) 521 - 2100   Ext: 73896 
Fax:   (905) 521 - 5006 
Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brian Nelligan
Sent: Thursday, April 27, 2006 6:00 PM
To: [email protected]
Subject: [MEDITECH-L] MS Word and Meditech

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attachments.    The meditech-l web site is MTUsers.com
======================================

We are Meditech C/S 5.5.2 and use MS Word with our transcription people
in the ITS module.  We also use Citrix to connect to our data centre.
We are running into a few issues that I was hoping someone on the "L"
has had the same and resolved them.
 
Issue #1.    We have about 1% of reports having no body in the report.
We see it in RTF, we see it in the network rich text file we autosave at
filing, we see it when it prints, but do not see it if we try to preview
or view in Word or when we try to amend the report there is no body.

Issue #2.       The body of the report is not in bold, but when saved
and printed it is in bold.  When viewed in RTF it is bold, when viewed
in Word it is normal. 

Issue #3.       We have the report open with a default file that has the
body justified so it is square on the left and right margins.  When it
is filed the rich text file is not justified, when viewed in RTF it is
not, when printed it is not.

I know that there are issues with using MS Word and Meditech, but I was
hoping someone could tell me a hint or workaround or a setting that may
help.

Thanking you all in advance.
------------------------------------
Brian Nelligan
Clinical Application Analyst
Information Management and Technology Services Palliser Health Region
666 - 5th Street SW
Medicine Hat, AB T1A 4H6
Ph: 403-502-8648 ext. 1371
Fax: 403-529-8926
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