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Questions: 1) When you
went live with Order Entry – how long did you offer intensive user
support (i.e.pager coverage for calls and questions outside of regular business
hours - including weekends and nights) 2) When did you
stop offering support for end users on weekends? On nights? 3) How many FTE’s
do you have supporting your OE module and what is that person’s job title? 4) Any other
tips? We went live with OE on May 24th, 2006 (2 weeks and 2 days
ago) and I am evaluating the overall support plan. Alison Mahony, RN, BA Clinical Informatics Consultant Professional Practice Program 705-743-2121, ext 4268 Important Notice - This electronic transmission is strictly confidential to Peterborough Regional Health Centre and intended to be delivered only to the addressee. Information contained within the transmission, is protected by legal, professional and/or other privilege. If you are not the intended addressee, or not authorized by the intended addressee to receive this transmission, you must not retain, disclose in any manner, copy, or take any action in reliance on this transmission. If you have received this transmission in error, as a courtesy, please notify the sender as soon as possible and then delete or destroy this message. |
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