All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
Hi, We have been a Shams customer since 1998 using their Galaxy Data Warehouse and Webchart, which we developed with their assistance. Their Customer Service Team has always been terrific, responsive and available. This last year we experienced some difficulties with server migrations that did not go as planned and were disappointed with Shams' overall handling of those particular situations. However, for the day to day operations and support of their products and long term customer relationships we feel that overall we have had a positive experience working with them. Please feel free to call me. Layne Barnes Senior Systems Analyst Information Services Overlake Hospital Medical Center [EMAIL PROTECTED] (425)688-5280 ------------------------------------------------------------------------ -------- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Monday, June 19, 2006 10:07 AM To: [EMAIL PROTECTED]; [email protected] Subject: Fw: [MEDITECH-L] SHAMS? All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== We use some of Shams products and love them. We have had no problems with customer service or response from Shams. Thanks, Valorie Comley Assistant Controller Memorial Hospital Belleville, Illinois ----- Forwarded by Valorie Comley/7610/Pmmc on 06/19/2006 12:07 PM ----- "Thomas Mcmanus" <[EMAIL PROTECTED]> Sent by: [EMAIL PROTECTED] 06/18/2006 03:15 PM To "Collet, Debra" <[EMAIL PROTECTED]>, <[email protected]> cc Subject RE: [MEDITECH-L] SHAMS? All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Hi, We have used most of their products and their customer service is very good, their products and staff are excellent at customizing for each customer. Tom McManus 803.774.8645 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Collet, Debra Sent: Friday, June 16, 2006 12:33 PM To: [email protected] Subject: [MEDITECH-L] SHAMS? All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Collet, Debra Sent: Friday, June 16, 2006 12:33 PM To: [email protected] Subject: [MEDITECH-L] SHAMS? I want to know if there are others out there who have used or are using SHAMS and what your level of satisfaction is with their customer service (or lack thereof)? Thanks, Debra NOTE: This e-mail message may contain information that is privileged, confidential, and exempt from disclosure. It is intended for use only by the person to whom it is addressed. If you have received this message in error, please do not forward or use this information in any way. Delete it immediately and contact the sender as soon as possible by the reply option or by telephone at the telephone number listed (if available). In the event you cannot fulfill your obligation or there has been any improper release of this information, please contact the Privacy Officer at Carondelet Health at (816) 943-4611. DISCLAIMER: This message is confidential, intended only for the named recipient(s) and may contain information that is privileged or exempt from disclosure under applicable law. If you are not the intended recipient(s), you are notified that the dissemination, distribution or copying of this information is strictly prohibited. If you received this message in error, please notify the sender then delete this message. _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
