All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ======================================
Look at the Audit Trail - if you see an entry with the user "interface", that is a change that happened on the RAD side. Did you say that the Service Date is different in OE from in Rad? Is the order still active in OE, or does it show as "CNC" cancelled? In the dim recesses of my mind I think I remember this comment (Order # xxxx replaced by order # xxxx). I think the test was changed on the lab/rad side, but there wasn't a corresponding test on the OE side. Let me know what you find out. Denise -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Elizabeth Kirksey Sent: Sunday, July 23, 2006 9:41 AM To: 'Castillo, Cristina'; [email protected]; [EMAIL PROTECTED] Subject: RE: [MEDITECH-L] OE and RAD All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== We are a 5.4 site and I have never seen this happen. I really sounds like someone may have changed the order and you are aware of the excellent tracking tools in radiology that provide no information. I would also check to see if the OE person is verified if your site has OE users as a verified user. The service date should not change unless there are two orders, one generated by OE (original order), and the other generated by Rad since they never received the first order. I am not sure if this helps. Please post to the L once a solution is found. Thanks Elizabeth -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Castillo, Cristina Sent: Friday, July 21, 2006 3:09 PM To: [email protected]; [EMAIL PROTECTED] Subject: [MEDITECH-L] OE and RAD All messages should be posted in plain text. HTML will be converted to attachments. The meditech-l web site is MTUsers.com ====================================== Has this ever happened to anyone? This is the 2nd time that this problem occurred. Nursing placed an order for ultrasound. Based on the OE Audit trail, the service date and time is the same as the order date and time but when you look on the RAD Exam Profile, it shows a service date of the following day. On the Display Order routine in OE, it also has a comment saying that the Order # ------ was replaced by Order # -------. I checked all the background jobs (OE, RAD and OPS) and I don't see anything conclusive. I'm not sure at this point whether the Service Date was manually changed by a RAD user or by the system. Where do I track this activity? The first time this happened, MEDITECH didn't find anything either. They think that the requisition may have been misplaced. We left it at that since it can be a big possibility. Now that it happened again (on the same category but different procedure), I doubt that the requisition was misplaced because the nature of the problem is exactly the same as the previous one. Any thoughts on why this is happening? Thank you very much for your input and have a safe weekend to all! We are Magic 5.4 Cristina G. Castillo, BSN, RN Manager, Clinical Informatics Pacific Alliance Medical Center 531 W. College St. Los Angeles, Ca 90012 Ph: (213) 437-4214 Fax: (213) 617-9203 Email: [EMAIL PROTECTED] This electronic message is intended only for the individual or entity to which it is addressed and may contain information that is confidential and protected by law. If you are not the intended recipient of this e-mail, you are cautioned that use of its contents in any way is prohibited and may be unlawful. If you have received this communication in error, please destroy it and notify the sender immediately by e-mail. _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l _______________________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
