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Please post your response. Thanks From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Scaccia, Kimberly I am posting this question to ask other facilities how your
billing areas handle take backs (monies paid to your facility by an insurance
carrier and then taken back for one reason or another). For us, this has
become a hot topic due to the additional follow-up required. I would like
to hear from other facilities about what you are doing once money is refunded
to a payer. Do you have a denials / underpayment area to handle these
situations? Does it go back to the original collector / biller? Or
does your cash posting / recovery area handle the additional follow-up? For our facility, we have numerous specialized areas and are
having some issues determining who will take ownership of these accounts (especially
since they are aged typically 120 days or more after the refund). Thank you in advance for your responses. Kimberly Scaccia,
Business Analyst II Patient Business &
Financial Services 386-226-4590 ext. 2041 |
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