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Hi Jan
We are now 5.5 SR2, and any activity that is done to a patient client after clients bills have been cut, you either have to reverse the client bill that was cut,then demand a new one for the date range of the client bill that is needed, or you can demand a new client bill for the changes. Review the lost charge report to find any charges/credits that have happened since you have started cutting client bills in the new format.
Thanks
Sharon
Message: 14
Date: Tue, 12 Sep 2006 16:14:57 -0400
From: "Jan Dougherty" <[EMAIL PROTECTED]>
Subject: [MEDITECH-L] Magic - Question about Client Accounts
To: <[email protected]>
Message-ID: <[EMAIL PROTECTED]>
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Posted for a colleague, please reply directly to [EMAIL PROTECTED]
Client Account Question
Since Upgrading to Magic 5.5.1, we've had some issues with our client accounts. Here is the scenario: we register a patient as a client, when we cut client bills, the patient charges move to the Client. In the past, we would credit procedures from the patient account and the next time Client bills were cut, the credits would move to the Client and close out the patient. This isn't happening anymore. Once we cut Client Bills, any subsequent activity remains on the patient account. The credits show as pending, but never post to the Client.
Is anyone experiencing this? What have you done about it?
Thanks, Janet
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Sharon Ott
Analyst
DCH Health System
205.343.8319
[EMAIL PROTECTED]
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