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Kathy, Our maintenance department handles all our
repairs. If it is cable/signal problems they will take care of it. Hardware…probably
not. (unless it is something they know they can fix.) otherwise they would call
a repairman or replace. Diane From: Hi all, I know this topic is far removed from the subject of
Meditech, but I am looking for some feedback from other hospitals on what
department handles their patient TV service or repairs. When a patient
television breaks, do you have an in-house department take care of
replacing/repairing or do you outsource? If in-house, what type of training (or
expertise) does the repair person have? Ours is currently handled by our computer technicians
and we are looking into other alternatives. Any response will be appreciated. Kathi Cleaver Technology Specialist II Information Systems Helpdesk |
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