We are a C/S site, on 5.5sr2 to which we converted in August. We have the same issues of the keyboard and mouse freezing in Meditech when users are in AOM, and when they get to an order, the keyboard and mouse freeze. This occurs on the wireless tablets, using Citrix. We thought there was something wrong with or environment, but as I read all your entries, I'm beginning to wonder if there is a Meditech issue here. The issue seems to be related to the ordering process.
Cynthia Pardi RN BSN ACS @ MPTF 818-876-1474 >>> "Burke, Debbie" <[EMAIL PROTECTED]> 01/05/07 08:02AM >>> We are MAGIC 5.4 sr2 and went Live with NUR on 11/28/06 - we will begin testing on 5.61 soon. Anyhow, we have freezing issues too, although we have not been able to get the necessary information from users yet to determine if there is a common sequence of events. What has been determined, in most cases, the mouse and keyboard stop working in the Meditech environment only. (all other applications, network printing, email etc works, mouse and keyboard work in other applications). We are using laptops on COWs, wireless network, Meditech Remote workstation ver 4.18 NUI, Windows XP. If anyone has any observations or ideas that would be great. Thanks Debbie IS Analyst Helpdesk: ext 3200 Direct: ext 5312 -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of North-Roman, Mary Sent: Thursday, January 04, 2007 9:11 AM To: Pat Crigler; [email protected] Subject: RE: [MEDITECH-L] 5.6 Upgrade - OM Freezing screen We went live with 5.5 SR1 in September and have had continuing problems with OM and POM freezing on the users. We still have no explanation from Meditech as to why. Aside from being frustrating to us, imagine the providers who are loosing their work. If anyone has an answer, I would appreciate hearing from you. Thanks, Mary -----Original Message----- From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf Of Pat Crigler Sent: Tuesday, January 02, 2007 3:55 PM To: [email protected] Subject: [MEDITECH-L] 5.6 Upgrade - OM Freezing screen Has anyone out there started testing the Magic vs 5.61? We are testing it and having a lot of problems with loosing mouse capability in OM when going into Orders from EDM or NUR Status board. Also within OM itself, the screens are freezing up and we have to go into OPS and kill the sessions. It is making testing very tedious and difficult. I just wanted to see if anyone else is having the same problem or has had it and was able to find a fix for it? Thanks * pat Pat Crigler, MT(ASCP) Clinical Analyst Culpeper Regional Hospital P.O. Box 592 Culpeper, VA 22701 Phone:(540) 829-5733 Fax: (540) 829-5026 Email: [EMAIL PROTECTED] =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit MTUsers.COM. To check the status of the meditech-l, visit MTUsers.NET. For help, email [EMAIL PROTECTED] ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l
