Hi, all,
We have a Datamax I-Class label printer for our Pharmacy labels and we've been finding that the printing will move up ever so slightly from label to label, so after 25 labels, the print will be split between two labels. The techs are having to cut the labels in the middle to get all the info to put on the med bag. And sometimes, the line of print will be right in between two labels, so the info is essentially lost, obviously resulting in a patient care issue. We've had our printers checked and re-checked and recalibrated a hundred times, but when we finally studied the labels themselves, we found that the black lines on the back of the labels didn't match up exactly every couple of labels. This is what results in the slight movement from label to label. Does anyone else have this problem? If not, what vendor are you using for labels so we can switch? Any help would be greatly appreciated. Thanks! Rena H. Susca Sr. Systems Analyst Gaylord Hospital Phone: (203) 949-2122 Fax: (203) 294-8780 [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> Our Mission is to preserve and enhance a persons health and function. CONFIDENTIALITY NOTICE: This e-mail transmission message, together with any other documents or attachments, is intended only for the use of the individual or entity to which it is addressed and may contain personal information that is subject to confidential privacy regulations such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The authorized recipient of this information is STRICTLY PROHIBITED from disclosing this information to any other party unless required to do so by law or regulation and is required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, dissemination, saving, printing, copying, or action taken in reliance on the contents of these documents of this message, or any attachment, is strictly prohibited. Please notify the original sender (only) immediately by telephone or by reply E-mail and delete this message along with any attachments, from your computer. Thank you.
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