We are in the process of reviewing our current help desk application.
We are looking for another application that can handle problem
management, asset management, request management and change management.
Is anyone willing to discuss his or her current solution to these
management issues?

Thanks,
Joan   

Joan Harris-Ternovan
System Analyst MIS/MOX
Anne Arundel Medical Center
2014 Industrial Parkway
Annapolis, MD 21401
Phone: 443-481-5217
Fax: 443-481-3814

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