Good Day,

We are Magic 5.4 SR3 site.  For the past month we have been experiencing
intermittent problems with our label printers.  We have 2 Datamax I class
that we have been using since June of 06.  They have worked just fine until
we had a hard downtime about a month ago.  When the system came back up, the
only lingering problem concerned printing issues.  The lab did not
experience any of these problems.  

Now, about once a day the printers (both of them) will cease to print.  The
print queue shows the jobs waiting.  MIS will clear the queues and cancel
jobs, and many times the printers will be ok for a while-but sometimes you
can't even force print labels.  Meditechs solution----set the printers up as
local. 

Has anyone experienced anything similar or maybe have a solution?  

Gayle Taylor, LIS Coordinator
Sampson Regional Medical Center
607 Beaman Street-PO Drawer 260
Clinton, NC  28329
(910)592-8511  Ext 8414
 
 
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