Good Luck, I'm surely biased, but I sincerely doubt that centralized scheduling 
can work for rehab.  I'm Director of Rehab Services.  We schedule for over 50 
PT's OT's and ST's, who provide services to our inpatients, outpatients and 
Home Health patients.  Our secretaries are constantly working on scheduling and 
changing appointments.  It is a minor miracle when we coordinate PT, OT and ST 
appointments to the patient's satisfaction, as well as the therapist 
satisfaction.  By the time a patient is calling for rehab services, it is 
usually the only service they need scheduled.  They have already had diagnostic 
testing and physician office visits.  Since they are scheduling a series of 
recurring appointments, each contact takes considerable time - especially since 
we try to be consistent in scheduling on the same providers.  I would highly 
suggest not "fixing" this for your rehab area - if they have it working.
Pat Cornwell
Palos Community Hospital
-----Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] Behalf Of Ron Mundt
Sent: Wednesday, April 25, 2007 3:46 PM
To: [email protected]
Subject: [MEDITECH-L] Centralized scheduling using CWS



We are a Magic site looking to speak to other facilities utilizing centralized 
scheduling.  We currently use CWS in cardiology, radiology, rehab, and 
physician offices.  However, each department is responsible for doing their own 
schedule.  As a result, two or three phone calls are often needed.  We are 
considering implementing centralized scheduling, in which a group of schedulers 
would schedule for all departments.  The goal is to be able to schedule 
multiple appointments with one phone call.
 
If you are doing centralized scheduling, did you have to purchase additional 
software to make it work, or were you able to accomplish it using only 
Meditech's CWS?
 
Please let me know if you would be willing to speak to us, and possibly let us 
make a site visit.
 
Ron Mundt
Financial Coordinator
King's Daughters' Hospital & Health Services
Madison, IN  47250
812-265-0667
 


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