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Hi Debbie,
We are set up the same as you. Our oncall gets a 1 hour minimum callback if they have to come out to fix something. Anything they can fix from home does not count for callback. Coming in on the weekends to change tapes is considered a callout, so they get the 1 hour minimum of callback for that.
Mike
>>> On 5/3/2007 at 1:37:21 pm, in message <[EMAIL PROTECTED]>, "Yerbic, Debbie" <[EMAIL PROTECTED]> wrote: 
Hi, we are getting the API Time and Attendance software. We are creating rules and wonder what rules you use for call pay in the Information Service Department. Our department is all day shift, Monday thru Friday. The person on call comes in on the weekend to change the backup tapes for Meditech and the other servers in the department. How do other IT departments handle this using Time and Attendance? TIA!!!! Debbie Yerbic 210 W. Walnut 309-647-5240 Ext. 2287 |
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